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Symantec Mobile Device Management 7.1 Proof of Concept - Part I: Installing and Configuring Windows Server 2008 R2 Enterprise For a Mobile Management 7.1 Proof of Concept

Created: 17 Oct 2011 • Updated: 21 Oct 2011 | 4 comments
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InsentraCameronM's picture
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Warning

THIS WALKTHROUGH is PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE WALKTHROUGH IS WITH YOU.  SHOULD THE WALKTHROUGH PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. 

Installing and Configuring Server 2008 R2 Enterprise for a Mobile Device Management 7.1 Proof of Concept

  1. Build virtual machine
    1. Cores: x 2
    2. RAM: x 4 GB
    3. Drive: C: x 40 GB
  2. Add extra drive (E:\ ) x 40 GB
  3. Install Server 2008 R2 Enterprise
  4. Install all Windows updates
  5. Add subfolders in E:
    1. Program Files
    2. Program Files (x86)
  6. Add the MDM service account user to the local IIS_IUSRS group on the MDM server.
    1. Open Server Manager.
    2. Expand Configuration > Local Users and Groups and select Groups.
    3. Right click on the IIS_IUSRS group and choose Add to Group…
    4. Click on Add…
    5. Enter the name of the MDM service account, in our case administrator and click Check Names.
    6. Click OK.
    7. Click Apply.
    8. Click OK.
  7. Install:
    1. Adobe Flash Player 10
    2. Adobe Reader 10
    3. IE 7 or 8 (Note: IE 8 should already be installed)
      1. Uninstall IE 9 if necessary ( http://windows.microsoft.com/en-US/windows7/how-do-i-install-or-uninstall-internet-explorer-9)
    4. Microsoft Silverlight 4.0
    5. Sun Java Runtime 6
    6. SQL 2008 R2 Express (x64)
      1. When you run Setup, a pop up will tell you that the .NET Framework Core role needs to be installed. Click OK
      2. Shared feature directory: E:\Program Files\Microsoft SQL Server\
      3. Shared feature directory (x86): E:\Program Files (x86)\Microsoft SQL Server\
      4. Named Instance: Default name
      5. Instance ID: Default name
      6. Instance Root Directory: E:\Program Files\Microsoft SQL Server\
      7. Service Accounts: NT AUTHORITY\NETWORK SERVICE
      8. Startup Type: Automatic
      9. Windows authentication mode
    7. Install MSMQ
      1. Open  Server Manager
      2. In the Server Manager interface, select Add Features to displays a list of possible features.
      3. Select Message Queuing
      4. Click Install

Part I: Installing and Configuring Windows Server 2008 R2 Enterprise For a Mobile Management 7.1 Proof of Concept

Part II: Installing Mobile Management 7.1 For a Mobile Management 7.1 Proof of Concept

Part III: Obtaining and Installing an Apple APNS Certificate For a Mobile Management 7.1 Proof of Concept

Part IV: Installing and Configuring SCEP For a Mobile Management 7.1 Proof of Concept

Part V: Configuring Mobile Management 7.1 For a Mobile Management 7.1 Proof of Concept

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InsentraCameronM's picture

If you install Server 2008 R2 SP1 you will not be able to install the MDM Profile on your iOS device once you have completed the installion of your POC environment. However, there is a fix. Once you have completed your set up do the following:

1. Open IIS.

2. Navigate to the IOSServices Virtual under Default Web Site.

3. Open the HTTP Response Headers Feature.

4. Remove all HTTP Response Headers listed.

5. Click Set Common Headers (top right), and then uncheck all options. Click OK.

For more information please see: http://www.symantec.com/docs/HOWTO59804

Cameron Mottus

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InsentraCameronM's picture

I would like to mention that this walkthough would not be possible without the great videos provided by Brian Fromm. You can find his first video here: Mobile Management 7.1 - Installation

Cameron Mottus

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jaec's picture

Thank you for this POC! Very helpful!

You use SQL 2008 Express instead of regular SQL 2008 in your instruction.

The Symantec Instruction guide doesn't include Express as one of the options.
Any benefit of using paid version instead of Express? Or can we get by with the free version?

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UFO's picture

Wow, these 5 parts are really good help! What they lack is brief introduction. Overview of the document's purpose and high level steps for MDM install process. Like this:

Install process outline:

  1. Complete preinstall checklist
  2. Install WS 2008 R2
  3. Install SQL Server
  4. Download and install SIM
  5. ...

Anyway thank you again for sharing this. I am setting up the MDM for POC right now and will use this guide as primary source. Appreciate this big work you've done and time you've spent to make our lives easier.

STS: DLP

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