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Technotes 17/08/09

Updated: 17 Aug 2009
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Enterprise Vault for Microsoft Exchang

Document #  Description

325356  When opening a archive item using OWA 2007 a warning banner is displayed You are being redirected to http://evsite.local/EnterpriseVault/Viewmessage.as........ This Web site may not be trusted and may be used to collect personal information, such as your user name and password. Are you sure that you want to continue to this Web site?

308564 Installing Enterprise Vault Reporting

290767 Correcting Security Permission Issues After Moving Microsoft Message Queuing (MSMQ) off the System Drive

319495 How to disable/enable Vault Cache

292938 Hotfixes for Symantec Enterprise Vault for Microsoft Exchange

329404 Event ID 3377 shows up in the event viewer every 15 minutes with no other associated event id s.

329578 Messages with a plus (+) sign in the subject are not archived in Outlook Web Access (OWA) 2007

305429 Symantec Enterprise Vault 2007 - Installing and Configuring Guide

289858 Symantec Enterprise Vault (tm) 2007 - Administrator s Guide

289859 Symantec Enterprise Vault (tm) 2007 - Deployment Scanner

316824 Failed To Perform Search Request when searching a large archive with Integrated Search, Browser Search or Archive Explorer.

289860 Symantec Enterprise Vault (tm) 2007 - Introduction and Planning Guide

329569 After starting an Enterprise Vault Archiving Task (Mailbox, Journal, or Public Folder), the Task fails, generating an Event ID 2949 in the event log reporting that the Task could not be started due to startup errors.

289861 Symantec Enterprise Vault (tm) 2007 - Registry Values Guide

289862 Symantec Enterprise Vault (tm) 2007 - Utilities

326422 While running the ArchiveTask in Report mode to process Orphaned Shortcuts, the ArchiveTask.exe process takes up all available memory, potentially causing the ArchiveTask.exe process to fault.

329648 The Enterprise Vault collector reports an event ID 6945, There is not enough disk space to complete the operation, even though there is plenty of free disk space

277782 Listing of Symantec Enterprise Vault (tm) 6.0, 7.0, 2007 and 8.0 Manuals and links to the respective TechNotes

329695 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Administrators Guide (Japanese)

329696 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Administrators Guide (Simplified Chinese)

329672 Oldest Archived Item field descriptions

329718 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Deployment Scanner Guide (Japanese)

329719 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Deployment Scanner Guide (Simplified Chinese)

329720 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Installing and Configuring Guide (Japanese)

329722 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Installing and Configuring Guide (Simplified Chinese)

329725 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Introduction and Planning Guide (Japanese)

329728 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Introduction and Planning Guide (Simplified Chinese)

329730 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Mobile Search Getting Started Guide (Japanese)

329733 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Mobile Search Getting Started Guide (Simplified Chinese)

329734 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Registry Values Guide (Japanese)

329735 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Registry Values Guide (Simplified Chinese)

329736 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Reporting Guide (Japanese)

329737 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Reporting Guide (Simplified Chinese)

329760 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Setting up Exchange Server Archiving Guide (Japanese)

329762 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Setting up Exchange Server Archiving Guide (Simplified Chinese)

329291 Emails are being sent from the Journal Mailbox to Users with Read Receipts turned on

329775 For users that have never been enabled for Enterprise Vault, right-clicking on the primary mailbox and selecting properties, caused Outlook to crash in certain circumstances.

329774 Users restoring items from the Outlook 2007 search folder All Mail Items are causing Retrieval threads to hang indefinitely. This can lead to a situation where all retrieval threads are unresponsive.

329771 The Enterprise Vault Outlook Add-in could cause Outlook to crash during client-initiated PST migration if it scanning many thousands of folders.

329769 Users cannot manually archive Task items using the V8.0 SP2 Enterprise Vault Outlook Add-in against a pre-V8.0 SP2 Enterprise Vault server.

329784 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Utilities Guide (Simplified Chinese)

329783 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Utilities Guide (Japanese)

294109 Event ID 7292: The index volume has been marked as failed is recorded in the Enterprise Vault Event Viewer log minutes after system startup.

308964 Symantec Enterprise Vault, Compliance Accelerator, Discovery Accelerator 2007 Service Pack 6 (SP6) - Release Details

329667 An error message regarding the Metconv.txt file may be encountered when viewing certain mails in Outlook.

329794*

Hotfix for Enterprise Vault (EV) 7.5 SP6, Build 2840, Event 13360 Not enough storage is available to complete this operation when the archive task processes if the archive does not have Expiry enabled.

329850 Symantec Enterprise Vault 2007 Service Pack 6 (SP6) - Simplified Chinese Documentation

329848 Symantec Enterprise Vault 2007 Service Pack 6 (SP6) - Japanese Documentation

 

Enterprise Vault Compliance Accelerator

Document #

Description

327086 After moving Compliance Accelerator or Discovery Accelerator databases to a newly upgraded SQL server, a suspended SPID might be generated

294308 Compliance or Discovery Accelerator searches cause a transport-level error to be logged resulting in inaccurate hit counts

321468 How to search for EV-API ingested IM Manager messages in Enterprise Vault (EV) Compliance Accelerator (CA)

329625 Using Enterprise Vault (EV) SMTP archiving, unable to find email messages in Compliance Accelerator (CA) or Discovery Accelerator (DA) by message type.

316276 Reviewing a message within Compliance Accelerator generates error Cannot retrieve item. Report this error to your system administrator. Object reference not set an instance of an object .

277782 Listing of Symantec Enterprise Vault (tm) 6.0, 7.0, 2007 and 8.0 Manuals and links to the respective TechNotes

307564 Transaction logs on the Accelerator customer database growing too large.

308418 Routine monitoring and maintenance for the Accelerator environment

329686 Symantec Compliance Accelerator 8.0 Service Pack 2 (SP2) - Installing and Configuring Guide (Japanese)

329687 Symantec Compliance Accelerator 8.0 Service Pack 2 (SP2) - Installing and Configuring Guide (Simplified Chinese)

329688 Symantec Compliance Accelerator 8.0 Service Pack 2 (SP2) - Installing and Configuring Guide (Traditional Chinese)

329689 Symantec Compliance Accelerator 8.0 Service Pack 2 (SP2) - Reviewer Guide (Japanese)

329690 Symantec Compliance Accelerator 8.0 Service Pack 2 (SP2) - Reviewer Guide (Simplified Chinese)

329691 Symantec Compliance Accelerator 8.0 Service Pack 2 (SP2) - Reviewer Guide (Traditional Chinese)

329672 Oldest Archived Item field descriptions

329715 How to revert the setting so the Compliance Accelerator 8.0 client will prompt a user to connect to a customer instance.

294782 Searches hung in Searching... and an Index server is either not available or has denied access error displays for all search archives in Compliance or Discovery Accelerator.

327133 How to do searches of individual archives using Symantec Enterprise Vault (EV) Compliance Accelerator (CA) or Discovery Accelerator (DA)

308964 Symantec Enterprise Vault, Compliance Accelerator, Discovery Accelerator 2007 Service Pack 6 (SP6) - Release Details

329856 Symantec Compliance Accelerator 2007 Service Pack 6 (SP6) - Traditional Chinese Documentation

329855 Symantec Compliance Accelerator 2007 Service Pack 6 (SP6) - Simplified Chinese Documentation

329853 Symantec Compliance Accelerator 2007 Service Pack 6 (SP6) - Japanese Documentation

329850 Symantec Enterprise Vault 2007 Service Pack 6 (SP6) - Simplified Chinese Documentation

329848 Symantec Enterprise Vault 2007 Service Pack 6 (SP6) - Japanese Documentation

 

Enterprise Vault Discovery Accelerator

Document #

Description

327086 After moving Compliance Accelerator or Discovery Accelerator databases to a newly upgraded SQL server, a suspended SPID might be generated

294308 Compliance or Discovery Accelerator searches cause a transport-level error to be logged resulting in inaccurate hit counts

329625 Using Enterprise Vault (EV) SMTP archiving, unable to find email messages in Compliance Accelerator (CA) or Discovery Accelerator (DA) by message type.

316276 Reviewing a message within Compliance Accelerator generates error Cannot retrieve item. Report this error to your system administrator. Object reference not set an instance of an object .

277782 Listing of Symantec Enterprise Vault (tm) 6.0, 7.0, 2007 and 8.0 Manuals and links to the respective TechNotes

329679 Symantec Discovery Accelerator 8.0 Service Pack 2 (SP2) - Reviewer Guide (Japanese)

329680 Symantec Discovery Accelerator 8.0 Service Pack 2 (SP2) - Installing and Configuring Guide (Japanese)

329681 Symantec Discovery Accelerator 8.0 Service Pack 2 (SP2) - Installing and Configuring Guide (Simplified Chinese)

329683 Symantec Discovery Accelerator 8.0 Service Pack 2 (SP2) - Reviewer Guide (Simplified Chinese)

329684 Symantec Discovery Accelerator 8.0 Service Pack 2 (SP2) - Reviewer Guide (Traditional Chinese)

329685 Symantec Discovery Accelerator 8.0 Service Pack 2 (SP2) - Installing and Configuring Guide (Traditional Chinese)

307564 Transaction logs on the Accelerator customer database growing too large.

308418 Routine monitoring and maintenance for the Accelerator environment

329672 Oldest Archived Item field descriptions

329738 How to revert the setting so the Discovery Accelerator 8.0 client will prompt a user to connect to a customer instance.

294782 Searches hung in Searching... and an Index server is either not available or has denied access error displays for all search archives in Compliance or Discovery Accelerator.

327133 How to do searches of individual archives using Symantec Enterprise Vault (EV) Compliance Accelerator (CA) or Discovery Accelerator (DA)

301632 During a Discovery Accelerator export an Event ID 236 Error moving MSG to PST is generated

297375 Having issues producing items from searches. Getting an error:Invalid PST size.

329741 How to customize archive in a case so only the needed archives are being searched?

329826 Error Exception [Index was out of range...] synchronizing Custodian Manager with Domino LDAP server.

329844 Error: Unknown error (0x8000500c) synchronizing Custodians.

329854 The Select Domino User dialog in Custodian Manager returns all users with a domain name of @System.Byte[]

308964 Symantec Enterprise Vault, Compliance Accelerator, Discovery Accelerator 2007 Service Pack 6 (SP6) - Release Details

329694*

Hotfix for adding the 32nd Target in a search. The error description is Element / A string literal was not closed. . Could not find prepared statement with handle 0 / 1.

329793*

Hotfix for Discovery Accelerator (DA) Scheduled Searches returning false positives when using Targets or Custodians

329861 Symantec Discovery Accelerator 2007 Service Pack 6 (SP6) - Traditional Chinese Documentation

329860 Symantec Discovery Accelerator 2007 Service Pack 6 (SP6) - Simplified Chinese Documentation

329859 Symantec Discovery Accelerator 2007 Service Pack 6 (SP6) - Japanese Documentation

329850 Symantec Enterprise Vault 2007 Service Pack 6 (SP6) - Simplified Chinese Documentation

329848 Symantec Enterprise Vault 2007 Service Pack 6 (SP6) - Japanese Documentation

 

Enterprise Vault for File System Archiving

Document #

Description

318096 FSA Report shows Shortcut Not Created even after backups run and archive attribute is reset

289676 EMC Celerra information and correct installation notes

329601 When attempting to move placeholders with the fsautility the following is recieved: Error: Fileserver Server01.Symantec.Com: The network path was not found

305429 Symantec Enterprise Vault 2007 - Installing and Configuring Guide

289858 Symantec Enterprise Vault (tm) 2007 - Administrator s Guide

289859 Symantec Enterprise Vault (tm) 2007 - Deployment Scanner

316824 Failed To Perform Search Request when searching a large archive with Integrated Search, Browser Search or Archive Explorer.

289860 Symantec Enterprise Vault (tm) 2007 - Introduction and Planning Guide

289861 Symantec Enterprise Vault (tm) 2007 - Registry Values Guide

289862 Symantec Enterprise Vault (tm) 2007 - Utilities

277782 Listing of Symantec Enterprise Vault (tm) 6.0, 7.0, 2007 and 8.0 Manuals and links to the respective TechNotes

329695 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Administrators Guide (Japanese)

329696 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Administrators Guide (Simplified Chinese)

329672 Oldest Archived Item field descriptions

329718 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Deployment Scanner Guide (Japanese)

329719 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Deployment Scanner Guide (Simplified Chinese)

329720 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Installing and Configuring Guide (Japanese)

329722 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Installing and Configuring Guide (Simplified Chinese)

329725 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Introduction and Planning Guide (Japanese)

329728 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Introduction and Planning Guide (Simplified Chinese)

329730 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Mobile Search Getting Started Guide (Japanese)

329733 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Mobile Search Getting Started Guide (Simplified Chinese)

329734 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Registry Values Guide (Japanese)

329735 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Registry Values Guide (Simplified Chinese)

329736 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Reporting Guide (Japanese)

329737 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Reporting Guide (Simplified Chinese)

329765 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Setting up File System Archiving Guide (Japanese)

329766 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Setting up File System Archiving Guide (Simplified Chinese)

329784 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Utilities Guide (Simplified Chinese)

329783 Symantec Enterprise Vault 8.0 Service Pack 2 (SP2) - Utilities Guide (Japanese)

308964 Symantec Enterprise Vault, Compliance Accelerator, Discovery Accelerator 2007 Service Pack 6 (SP6) - Release Details

329850 Symantec Enterprise Vault 2007 Service Pack 6 (SP6) - Simplified Chinese Documentation

329848 Symantec Enterprise Vault 2007 Service Pack 6 (SP6) - Japanese Documentation

 

Enterprise Vault for Lotus Domino

Document #

Description

329850 Symantec Enterprise Vault 2007 Service Pack 6 (SP6) - Simplified Chinese Documentation

329848 Symantec Enterprise Vault 2007 Service Pack 6 (SP6) - Japanese Documentation