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Technotes released 07/08/09

Updated: 11 Aug 2009
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Enterprise Vault for Microsoft Exchange

320809 Under some circumstances, users whose SMTP address contains an apostrophe could not retrieve archived items via Outlook Web Access (OWA)

310653 The Close button in Archive Explorer does not function after running ResetEVClient

319667 The result of Number of Items for Archiving Statistics for the Last Hour in Enterprise Vault Operations Manager (EVOM) is not correct.

316824 Failed To Perform Search Request when searching a large archive with Integrated Search, Browser Search or Archive Explorer.

323204 RTF formatted email may display the background HTML in the shortcut body

319209 When Auditing is enabled the View operation is not being logged properly.

307838 Deployment Scanner shows SQL Collation errors prior to an upgrade

329121 When sending a single message to multiple users mulitple .dvs files show up in the vault store location when journal archiving.

320266 Journaling ceases due to a corrupt message that contains a PR_ATTACH attribute of True in the Journal Mailbox

326648 Tasks may show in Error status when viewing from a remote Vault Administration Console (VAC).

325185 When selecting large amounts of archived items (100 or more) in Outlook and clicking delete, only a small percentage of items will delete.

315792 Manual archiving of tasks fails through Outlook Web Access (OWA) 2007

325272 Unable to open archived items through Archive Explorer or Integrated Search in Outlook Web Access (OWA) for Microsoft Exchange 2007

324978 Vault Cache (VC) is being enabled automatically when policy is set to Allow users to decide and Show Setup Wizard is set to Off.

321188 The error You do not have access to this vault. is returned when trying to open a Public Folder archived item in another site through OWA.

326691 The selected item could not be restored. The Archiving Task is not currently running. Please try again later. is returned when trying to restore a Public Folder archived item.

320965 Unable to delete items or archives from WORM/Centera devices after upgrading to Enterprise Vault (EV) 8.0.

308966 Symantec Enterprise Vault, Compliance Accelerator, Discovery Accelerator 8.0 Service Pack 2 (SP2) - Release Information

308769 When attempting to delete an archived item in Outlook Web Access (OWA) 2003, An error has occurred in the script on this page is generated.

273232 How to move a user archive between Vault Stores in Enterprise Vault for Microsoft Exchange

285574 How to configure a mailbox archiving policy to archive email items in the Deleted Items folder using Enterprise Vault for Microsoft Exchange.

287877 Storage Archive: Cannot insert duplicate key row in object Saveset

281257 Enterprise Vault (EV) - 500 Internal Server Error when viewing archived item in OWA.

313452 An upgrade of Enterprise Vault fails when SQL Mirroring is enabled on the Enterprise Vault databases.

294830 Instructions for upgrading Enterprise Vault (EV) Extensions for Outlook Web Access (OWA) after an Exchange Hotfix

301287 Enterprise Vault (EV) Client on Microsoft (MS) Windows Vista fails to display the icons correctly in Outlook.

285077 How to configure Storage Expiry and Shortcut Deletion in Enterprise Vault for Microsoft Exchange.

301768 How to capture a Dtrace of a PST Migration issue with Enterprise Vault for Microsoft Exchange

327046 The Enterprise Vault server is using excessive disk space on the C: drive.

321155 Error Enabling Mailboxes

296240 NTFS Collections Miscellaneous Information

284772 How to recover an archive after it has been deleted in Enterprise Vault (EV) for Microsoft Exchange

286146 Deletion of Vault Archives (Mailbox) and steps to speed up this process in Enterprise Vault (EV) for Microsoft Exchange.

283723 How to view items in shared Outlook folders that have been archived using Enterprise Vault for Microsoft Exchange.

287143 Archiving Outlook Contacts in Enterprise Vault (EV).

327937 The Enterprise Vault Admin Service service fails to start

285004 How to create a new Vault Store Partition in Enterprise Vault (EV).

283484 An archived mail message displays The item has been archived by Enterprise Vault. Click here to view the original item but there is no response when the message is responded to in Enterprise Vault for Microsoft Exchange.

285927 Enterprise Vault buttons do not appear in Outlook when RPC over HTTP is configured.

292859 Event 13384: Database Service: Creating the DSN attribute %1 failed and was not set to %2

329149 Details regarding the Indexing Service with Enterprise Vault

287019 How to restrict rights so that users are prohibited from viewing other users archives when using Enterprise Vault (EV) Web Browser search.

320573 How to add Exchange 2007 to an existing Enterprise Vault environment

319148 During a Client-Driven PST Migration, the Directory Service logs an Event ID 8567 error.

287988 An error has occurred when opening the Enterprise Vault (EV) Operations Manager web page.

288401  When running the Provisioning Task an Event ID 3357 is generated in the Event Viewer logs.

287639 Journal items are pending and not archiving

283170 Configuring Microsoft ISA Server 2004 for use with Veritas Enterprise Vault (tm) Outlook Web Access (OWA) 2003 extensions

284956 How to migrate users from one Exchange server to another

285147 Unable to list Exchange mailboxes in Enterprise Vault for Microsoft Exchange

317044 Users receive read receipts from the Exchange Journal Mailbox when Enterprise Vault Journal Archiving is enabled.

290759 Outlook 2007 Client - The item could not be downloaded. 80070005

301765 How to capture a Dtrace of an archiving issue with Enterprise Vault for Microsoft Exchange

312348 Event ID 41008 is occurring when there are few items in the WatchFile table of the vault store database.

329227 StorageOnlineOPNS error 13360: An error was detected while accessing the Vault Database - The INSERT statement conflicted with the CHECK constraint is logged when the Enterprise Vault services are started.

323407 Event ID 13360: An error was detected while accessing the Vault Database , is recorded in the Enterprise Vault Event Viewer log.

290680 Supported upgrade paths for Enterprise Vault (EV), Compliance Accelerator (CA), and Discovery Accelerator (DA).

297052 The error message An error occurred opening this item. The Enterprise Vault settings for this item could not be read is received when opening a restored item from Outlook

329346 The archive task will not delete expired shortcuts if Storage Expiry is set to Never.

322817 No option to limit the amount of Basket restores

328524 When an archiving process runs it generates an Event 13360 Not enough storage is available to complete this operation when the archive does not have Expiry enabled.

318050 Event ID: 3013 - Failed to initialize the class CMailboxStatistics or Event ID: 2190 The class should be initialized before calling this function CMailboxStatistics::RolloverLogFile()

301437 The Enterprise Vault Task Controller and/or Enterprise Vault Storage service stops shortly after starting

329390 When running Collections on a Partition configured to store to Centera, the following error may be encountered: FP_STREAM_BYTECOUNT_MISMATCH_ERR (-10045) -Reason: CloseProc: mStreamLen

290597 PST Locator task logs the following entries in the Event log:- 13360 , 13345 , 8453 , and 8452 .

329404 Event ID 3377 shows up in the event viewer every 15 minutes with no other associated event id s.

326147 Creation of the basket by the shopping service failed error when restoring from Archive Explorer or Browser Search

329461 Search Vault button (search02k.asp) or View Original Item generates error 400 Bad Request

290438 Restoring and archiving from Microsoft Outlook fails if the Windows Firewall has been activated on the Enterprise Vault Server.

288141 Items remain in the index after being deleted or expired from the archive

319433 Event ID 7082 and 7046 are generated when placing Enterprise Vault into Backup Mode and taken out of Backup Mode

297478 Error message: Event ID: 3250 and or 3288 The following message could not be archived as it may be corrupt.

329381* Hotfix for Enterprise Vault (EV) 8.0 SP2, Build 1693, Event 13360 Not enough storage is available to complete this operation when the archive task processes if the archive does not have Expiry enabled.

329383* Hotfix for Enterprise Vault (EV) 7.5 SP6, Build 2840, Event 13360 Not enough storage is available to complete this operation when the archive task processes if the archive does not have Expiry enabled.

 

Enterprise Vault Compliance Accelerator

313452 An upgrade of Enterprise Vault fails when SQL Mirroring is enabled on the Enterprise Vault databases.

290680 Supported upgrade paths for Enterprise Vault (EV), Compliance Accelerator (CA), and Discovery Accelerator (DA).

315535 Review results preview pane is blank and attempt to View original item fails in Compliance Accelerator or Discovery Accelerator 2007

328888 Error: Virtual Directory - Access Denied problem when creating a New Customer in EVBAAdmin

329385 Case History Report does not show the creator of a Search

282036 Enterprise Vault (EV) Compliance Accelerator (CA) or Discovery Accelerator (DA) produces warnings when attempting to synchronize users who no longer exist in Active Directory.

Enterprise Vault Discovery Accelerator

313452 An upgrade of Enterprise Vault fails when SQL Mirroring is enabled on the Enterprise Vault databases.

329158 Getting failed items in the Discovery Accelerator export but no errors reported in the Production / Export details

326055 Symantec Discovery Accelerator 8.0 - Best Practices for Implementation

290680 Supported upgrade paths for Enterprise Vault (EV), Compliance Accelerator (CA), and Discovery Accelerator (DA).

315535 Review results preview pane is blank and attempt to View original item fails in Compliance Accelerator or Discovery Accelerator 2007

328888 Error: Virtual Directory - Access Denied problem when creating a New Customer in EVBAAdmin

329385 Case History Report does not show the creator of a Search

282036 Enterprise Vault (EV) Compliance Accelerator (CA) or Discovery Accelerator (DA) produces warnings when attempting to synchronize users who no longer exist in Active Directory.

290445 Error 1053: The service did not respond to the start or control request in a timely fashion.

 

Enterprise Vault for File System Archiving

3230970 FSA Reporting Scans fail and log event ID 24632 on the affected file server. (Out of memory in WalkFileInfo. Scan terminated)

321078 Event 6760 is logged when attempting to archive a large file (50MB+) located in a long path name (255 chars and above)

316325 During a File System Archive run on a Celerra the server_log file will show cannot find share messages.

302260 File System Archiving Reporting data collection runs will fail to complete successfully. The Enterprise Vault server will report and error in the event logs, 40966 containing Exception: Invalid character value for cast specification.

316824 Failed To Perform Search Request when searching a large archive with Integrated Search, Browser Search or Archive Explorer.

313452 An upgrade of Enterprise Vault fails when SQL Mirroring is enabled on the Enterprise Vault databases.

285004 How to create a new Vault Store Partition in Enterprise Vault (EV).

290680 Supported upgrade paths for Enterprise Vault (EV), Compliance Accelerator (CA), and Discovery Accelerator (DA).

300992 File System Archiving placeholders show as an X on Windows Vista clients.

322817 No option to limit the amount of Basket restores

329401 Event 40966 may occur during the Enterprise Vault (EV) File System Archiving (FSA) run with checkpointing enabled.

317560 PowerShell backup procedure to place the services in read-only mode
 

 

Enterprise Vault for Lotus Domino

285004 How to create a new Vault Store Partition in Enterprise Vault (EV).