Troubleshooting Articles for Symantec Endpoint Protection version 12.1

Created: 08 Nov 2011 • Updated: 20 Jul 2012
Mithun Sanghavi's picture
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Hello,

There are list of Troubleshooting Articles which may be worth Reading for Troubleshooting the Issues related to Symantec Endpoint Protection version 12.1: 

 

1) Troubleshooting Symantec Endpoint Protection
 
http://www.symantec.com/docs/HOWTO55362
 
2) Symantec Endpoint Protection Manager 12.1 Communication Troubleshooting
 
http://www.symantec.com/docs/TECH160964
 
3) Troubleshooting communication problems between the management server and the client
 
http://www.symantec.com/docs/HOWTO55017
 
4) Troubleshooting communication problems between the management server and the console or the database
 
http://www.symantec.com/docs/HOWTO55032
 
5) Recovering client communication settings by using the SylinkDrop tool
 
 
6) Troubleshooting reporting issues
 
http://www.symantec.com/docs/HOWTO55381
 
7) Troubleshooting issues with Shared Insight Cache
 
http://www.symantec.com/docs/HOWTO55319
 
8) Troubleshooting context-sensitive help for the reporting console
 
http://www.symantec.com/docs/HOWTO55124
 
9) Symantec Endpoint Protection: LiveUpdate Troubleshooting Flowchart
 
http://www.symantec.com/docs/TECH95790
 
10) How to clear out definitions for a Symantec Endpoint Protection 12.1 client manually
 
http://www.symantec.com/docs/HOWTO59193
 
11) About commands you can run on client computers
 
http://www.symantec.com/docs/HOWTO55353
 
12) Downloading the Symantec Endpoint Protection Support Tool to troubleshoot computer issues
 
http://www.symantec.com/docs/HOWTO55120
 
13) Investigating protection problems using the troubleshooting file on the client
 
http://www.symantec.com/docs/HOWTO55099
 
14) SEPM: poor database performance
 
http://www.symantec.com/docs/TECH155046
 
15) Performing disaster recovery
 
http://www.symantec.com/docs/HOWTO54994
 
16) Maintaining the database
 
http://www.symantec.com/docs/HOWTO55337
 

17) How to Troubleshoot High Bandwidth usage issues in Symantec Endpoint Protection

http://www.symantec.com/docs/TECH154001

 
Hope the above helps ALL!!

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08
Nov
2011

good collection

good collection

would be helpful to everyone

06
Jan
2012

Nice links for

Nice links for troubleshooting, it help everyone to growing. Thanks  :)

Thumb up. :)

08
Nov
2011

Good artcile..really useful

Good artcile..really useful for all

Thanks & Regards,

 Srikanth.S

"Defeat the Defeat before the Defeat Defeats you"
(Swami Vivekananda)

12
Nov
2011

It's gud

It's gud collection of KBase.

Akhilesh

MaRRuT@CC
Partner
Accredited
13
Nov
2011

licensing is missing =)

MaRRuT@CC
Partner
Accredited
14
Nov
2011
MaRRuT@CC
Partner
Accredited
14
Nov
2011

index files

MaRRuT@CC
Partner
Accredited
14
Nov
2011
MaRRuT@CC
Partner
Accredited
14
Nov
2011
Mithun Sanghavi
Symantec Employee
Accredited
14
Nov
2011

A Collection

Hello,

This collection is only about ASSISTANCE on TROUBLESHOOTING of Symantec Endpoint Protection 12.1 .

You could also check the collection of Articles below :

1) Quick Access to Symantec Knowledgebase Articles of Symantec Endpoint Protection 12.1

https://www-secure.symantec.com/connect/articles/quick-access-symantec-knowledgebase-articles-symantec-endpoint-protection-121

2) Troubleshooting Articles for Symantec Endpoint Protection version 11.x

https://www-secure.symantec.com/connect/articles/troubleshooting-articles-symantec-endpoint-protection-version-11x

Hope that helps ALL!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

18
Nov
2011

Thanks for sharing

thanks

Akhilesh

SameerU
Partner
Accredited
05
Dec
2011

Goto   Policies => Exceptions

Goto

 

Policies => Exceptions => Add Exception => Add Windows Exceptions => Select Folder and enter the whole path.

 

Regards

Ashish-Sharma
Accredited
09
Dec
2011

Thanks Mithun Sanghavi For

Thanks Mithun Sanghavi For your Link

Thanks In Advance

Ashish Sharma

 

 

09
Dec
2011

Nice stuff..

Nice Stuff..

18
Jan
2012

Awsome share!! It's really

Awsome share!!

It's really helpful!!

Regards,

Avkash K