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Troubleshooting Symantec Enterprise Security Manager LiveUpdate

Created: 01 Apr 2012 • Updated: 07 Aug 2012
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Mayur Mahajan's picture
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When you perform Live-Update for Symantec Enterprise Security Manager sometimes you get following error.

To troubleshoot above problem locate to following directory path:

C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate

Right Click on "Settings.LiveUpdate" Uncheck Read-Only properties menu & then click ‘OK’.

Now, Open file named ‘Settings.LiveUpdate’ in any text editor (Notepad/Wordpad)

Make changes as shown in below:

Change the value of Internet_connect_timeout = 45000

Internet_read_data_timeout = 45000

And Save the file.

 Perform LiveUpdate Again

Click Finish to complete the LiveUpdate

After Update you call see all the policies will inclunded under Policies Tree.