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Upgrade DLP into the Latest Version - Graphical Steps

Created: 17 Jan 2012 • Updated: 18 Jan 2012 | 13 comments
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yang_zhang's picture
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Symantec Data Loss Prevention (DLP) provide upgrade packages for each main release in a jar pack format. The customers can download the upgrader from FileConnect and upgrade their DLP into the latest version.

There are three main steps for the upgrade:

pre-check

upgrade Enforce Server

upgrade Detection Server.

In the example below, we installed DLP 11.1, and need to upgrade into DLP 11.1.2.

Here are the graphical steps for the upgrade process:

1. Download the upgrader from FileConnect. The upgrader package should be named as: Symantec_DLP_11.1.2_ReleaseUpdate_Win-IN.zip. There is a jar pack inside, should be named as: 11.1.2_Upgrader_Windows.jar

2. Login to DLP Enforce Console, select 'System' --> 'Servers' --> 'Overview', click 'Upgrade' button:

3. Click 'Browse' button:

4. Select the upgrade jar package download from FileConnect:

5. Click 'Launch Upgrade' button:

6. The user will be redirected to a new page: http://<EnforceServer>/ProtectManager/UploadUpdate...

7. Login as administrator:

8. Accept the EULA:

9. System Check notification:

10. The upgrader will detect the DLP version already installed:

11. The notification of the version of this upgrader:

12. Start to perform pre-check:

13. After the pre-checks finish, click 'Next':

14. Click 'Next' button to start to upgrade the Enforce Server:

15. Upgrading the Enforce Server:

16. After the upgrade complete, click 'Next' button:

17. Select the Detection Server that you want to upgrade:

18. Click 'Finish' button to complete the upgrade process:

19. Login to Enforce Console to check the version:

DONE!

Comments 13 CommentsJump to latest comment

Mohammad Ashkaibi's picture

Thanks for these great screenshots.

Will the same work for upgrading to 11.5?

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yang_zhang's picture

Yes. The upgrade process is all the same for 11.x.

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cemilebaşak's picture

Hi;

Thanks for screens. Are those same fır 11.5 and are any need for oracle upgrde.

DLP version is

  11.1.1000.10054

 

Regards;

Cemile Denerel BAŞAK

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yang_zhang's picture

Yes.

As a general rule, possible upgrades are from major release X to minor release X.Y or from major release X to the following major release Z.

For example:

10.5.x > 11.0 > 11.1

11.1.2 > 11.5

11.0 > 11.5

It is not possible to skip a major release, that is, you cannot upgrade from 10.5 to 11.5 or from 9.0 to 11.0. The upgrade path must include each major release, consecutively. If a client attempts to upgrade outside this path, they will be left with a corrupted database and a non-functioning install.

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cemilebaşak's picture

Hi;

I applied the steps with upgrade oracle And its works perfectly.

But there is a issue If you have SEP installed on Enforcer server and Tamper Protection Enabled its block updateframework_windows_1_0.exe and its not start the upgrade. After make exeption and start that file manually its continue witout any error.

Regards;

Cemile Denerel BAŞAK

Note: Please mark as solution if its help you.

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yang_zhang's picture

This is a very good finding. We will try to report this issue.

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kishorilal1986's picture

Hi yang,

Thanks for creating and sharing this beautiful doc. Appreciate to share more

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R@mj0's picture

hi,

this is good article.

:)

thanks for this,

 

is there any screenshots of upgrade oracle?

i encountered problem on this. sigh

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kishorilal1986's picture

yang,

This upgradtion can be done on single tier architecture only. How it will be if 3 tier architecture.

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pete_4u2002's picture

are  you referring to detection server upgrade? if yes, it is shown in the article. Oracle upgrade is different. 

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haroldvm89's picture

This is a great article!

Does anyone've seen an article like this, but for Oracle Patch installation?

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ADILT's picture

Great job on this.

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