I would like to share the upgrade process grahical overview from SBE 12.0 to SBE 12.1 RU3 version
From SEP 12.1 RU1 onwards Symantec is giving an options to download full product in two parts i.e par1 & part 2 or download individual files like SEPM setup, SEP 32 bit setup, SEP 64 bit setup, Tools as per requirement.
It gives more levarage to the Symantec customers to choose what he wants. In many cases it's seen that customer used to required only SEP setup and unnecssarily he had to download entire zip file which is around 1.5 GB in size. Here we can choose what we want !!!
SBE 12.0 login screen.
After login to the SPC can verify the version details. Here we can see it's 18.104.22.168
Legacy version details are available here: https://www-secure.symantec.com/connect/articles/what-are-symantec-endpoint-protection-sep-versions-released-officially.
Go to the services & Stop the Symantec Protection Centre service prior to an upgrade, I have highlighted in the screenshot.
Once the download finishes successfully, extract the contents of the compressed file to a location of your choice
Navigate to the extracted files, then enter the SEPM folder and double-click on setup.exe.
After Setup.exe is ran, the setup initialization process will start,Ready to Install.
Click on Next,
License Agreement Page.
The install procedure will prompt for a backup of the existing database so it will be available if required in the future.
Click on Install to start Installation.
Management Server & Console Installation Summary Page, Click on Next.
Upgrade Wizard will start, click on next.
Data Collection Page, Check mark is optional.
Monitor the server upgrade status, if couldn't monitor then later on refer the upgrade logs.
Server Upgrade Status, Note that the database schema has changed with this version of SEPM.
We can see it's adding legacy packages and the latest packages into the databaes.
Upgrade Succeeded message will come up.
Small Business Edition 12.1 RU3 login screen.
After login to the SEPM check the new version is listed.
After succesfull login confirm the email address mentioned in Admin --> Administrators --> Edit the administrator
Make sure valid email id mentioned and you are receiving emails successfully.
Activating your new or renewed Symantec Endpoint Protection 12.1 product license
Refer this article as well: https://www-secure.symantec.com/connect/articles/s...
Thanks for viewing and hope it's been informative.