Upgrade process from SEP 12.1 RU1 MP1 to SEP 12.1 RU2
Hi,
We have seen an article about upgrade process graphical overview
Now we will see upgrade process from existing SEP 12.1 RU1 MP1 to the latest SEP version i.e. SEP 12.1 RU2
Prior to upgrade please go through this article.
Release Notes and System Requirements for all versions of Symantec Endpoint Protection and Symantec Network Access Control
http://www.symantec.com/docs/TECH163829
There is not any major change in the upgrade process. Port 8446 will be used for Remote Management web services.
Stop the SEP 12.1 RU1 MP1 Symantec Endpoint Protection Manager Service before starting upgrade process.
The download is a zip file and the file size is approximately 1.5 GB in size
Once the download finishes successfully, extract the contents of the compressed file to a location of your choice
Navigate to the extracted files, then enter the SEPM folder and double-click on setup.exe OR Symantec Endpoint Protection Manager.msi file.
Comments 23 Comments • Jump to latest comment
Nice Article Chetan...!!!!
SEPM 12.1 RU1 MP1 support Sep 12.1 RU2 clients..?
SEPM version :12.1 RU1 MP1
Client Version :Sep 12.1 RU2
Hi,
I will test it & get back to you.
Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&
SEP clients - SEP 12.1RU1MP1
SEPM - SEP 12.1RU2
Has anyone tested whether the clients will communicate to the server and is it working?
Hi,
It should work without any issue.
However it's recommended to use same version for both i.e. SEPM & SEP clients.
Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&
At the same time , We are importing the MAC 12. RU2 package to SEPM 12.1 RU1 MP1, Succesfully we are able to imported to SEPM , but while exporting the Package we are getting the below error. Except this package , remaining old packages are able to export successfully.
After importing the package, SEPM server has been re configured as per below article. But no luck. Please attached Screen shot
"https://www-secure.symantec.com/connect/forums/sep-121-error-failed-create-folder-which-publish-package"
Hi,
In test environement I am able to managed SEP 12.1 RU2 client through SEPM 12.1 RU1 MP1.
I could also import the MAC 12.1 RU2 package into SEPM 12.1 RU1 MP1 but while exporting the Package I am also getting the same error.
Need to check whether it's supported or not.
Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&
Thanks Chetan, for checking ..
Hi,
This is by design. We need to have SEP 12.1.2 SEPM to export RU2 Mac package.
Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&
Thanks for Chetan's details explaination of upgrading.
Upgrading from 12.1 RU1 MP1 to 12.1 RU2 for SEPM and SEP client
Q1 : If only upgrade SEPM, will the SEP Client in SEPM server (not in the client group) also automatically upgrade?
Q2 : Does this upgrade for SEPM or SEP client require a reboot?
Q3 : For client, the new version of "Client Install Package" should be available after upgrade SEPM. If I do not want to use "AutoUpgrade" option because I do not want to upgrade all clients in a group at once, can I export a client installation package for this upgrade? (run this single exe in client server to upgrade.)
Q4. If the upgrade requires a reboot in Q2, does the restart option depend on the "client installation setting" in package or on the "Reboot Option" in the client management setting?
Q5. (this question should in a new content) If I do not want the client to reboot by content download or any request, should I set the "Restart Type" to "Do not restart" because the Production server should not restart by itself?
Hi Dickson,
Q1 : If only upgrade SEPM, will the SEP Client in SEPM server (not in the client group) also automatically upgrade?
--> In Enterprise Edition SEPM won't upgrade clients automatically.But in Small Business Edition SEPM will upgrade clients automatically & If required you can stop it as well.
Q2 : Does this upgrade for SEPM or SEP client require a reboot?
--> Reboot is required for the SEP clients to upgrade to the latest version.
Q3 : For client, the new version of "Client Install Package" should be available after upgrade SEPM. If I do not want to use "AutoUpgrade" option because I do not want to upgrade all clients in a group at once, can I export a client installation package for this upgrade? (run this single exe in client server to upgrade.
--> Yes it's possible. However when you assign package to the group it will not start upgrade process for all the clients immediately. I believe it would upgrade only 10 clients at a time.
Q4. If the upgrade requires a reboot in Q2, does the restart option depend on the "client installation setting" in package or on the "Reboot Option" in the client management setting?
---> It's depend upon client install settings. You need to configure schedule reboot option as per business requirement.
Q5. (this question should in a new content) If I do not want the client to reboot by content download or any request, should I set the "Restart Type" to "Do not restart" because the Production server should not restart by itself?
--> Yes select 'Do not restart"
Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&
Chetan,
Just to be perfectly clear:
Are you saying that I must restart the client after I auto-upgrade the client from 12.1.1100 to 12.1.2?
I thought that the mandatory restart only applied to clients that were being upgraded from releases earlier than 12.1.1 (11.x, etc)
Hi,
Are you saying that I must restart the client after I auto-upgrade the client from 12.1.1100 to 12.1.2
--> Yes, it should prompt for the reboot.
Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&
Chetan,
It will only prompt for a reboot if I set that option in the client install settings on the upgrade package. I don't want to cause a reboot of clients if it a reboot is not required.
My question is more basic: Is a reboot required to complete the client upgrade from 12.1.1 to 12.1.2.
We did not need to do this in SEP11 for minor client upgrades within SEP11. I would hope we have not taken a step backward in the SEP12 product.
HI,
Q. Is a reboot required to complete the client upgrade from 12.1.1 to 12.1.2
--> Yes it's required.
Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&
is there any documet for 12.1 mp1 to 12.ru2 Sql data base upgradation.
also details like port and database name password.where it find.?
Hi Rupesh,
In SQL database upgrade process also t would be the almost same like embedded.
Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&
Hi Chetan,
We have an issue where after stoping the SEP 12.1 RU1 MP1 Symantec Endpoint Protection Manager Service. It will not allow us to install the setup.exe OR Symantec Endpoint Protection Manager.msi file.
We have tried mulitple reboots to hopefully fix the problem. We did notice however that if we do not stop the Symantec Endpoint Protection Manager Service that it will alow us to install.
What do you recommend we do?
thanks in advance
Sorry, I found the answer.
https://www-secure.symantec.com/connect/articles/p...
Greate Chetan.....
Regards
Harvansh Singh
thank you for sharing this article Chetan !
Kind regards,
John Santana
Graduate IT Professional
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Please be nice to me as I'm newbie in this forum.
Nice article Chetan,
Thank& Regards,
Ambesh
Please mark your thread as 'SOLVED' with the answer that helps you.
Dear All,
I having SEPM 12.1 RU1 MP1 and SQL 2005 SP2.
it is require to upgrade databse first to upgrade sepm 12.1 RU2?
kindly suggest i should upgrade SQL 2005 sp2 to sp4 or direct SQL 2008.
Regards,
Subhash
Regards
Subhash
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