Using Symantec Support Tool, how do we Collect the Suspicious Files and Submit the same to Symantec Security Response Team.
b. Place a check mark next to each category that is relevant to your issue, and then click Next.
c. After the utility has finished collecting data, click Collect full data for support.
Submit this report to your Technical Support agent, and attach the .sdbz file to the email he /she has send to you from above as a file attachment.
4) You will want to submit these suspicious files, to the Symantec Security Response for analysis,
Click on this link to begin the process:
For Retail License Holders
For Essential License Holders
For BCS License Holders
Fill out the form and upload the file(s).
Your Technical Contact ID: (check with your Local Technical Support Representative)