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Known bugs list & status

By pbogu | June 11, 2009 12:21AM
It would be nice to have a list of known and confirmed bugs that Symantec support knows with a plan to fix it and maybe voting system (like in ideas) that we may vote what should be fixed first. With a bug there should be also ETA for a fix (in what release it will be fixed). Read more
MattS says: There is also this seer.entsupport.symantec.com/search_forms/doc_list.asp Can probably remove the tag for NetBackup. Edit: Don't miss the subscribe button, top right.
Stuart Green says: Why not add Twitter into the mix. VMware tweet there KB articles and weekly digest when new ones published - works quite well. I wasn't a fan of Twitter, but it does have its uses in this area for pushing updated info out as an alternative to ...
Tagged with: Backup Exec, Backup Exec System Recovery, Endpoint Protection (AntiVirus), Endpoint Protection Small Business, General Symantec, Ghost Solution Suite, NetBackup, In Review, Security, Backup and Archiving, Endpoint Management and Virtualization, Inside Symantec
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Time to stop promulgating the "Contact sales for a fix" myth
Jeff Vandervoort
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Suggested September 13, 2009 7:32PM by Jeff Vandervoort
Prelude Initially, I wrote this about Backup Exec, because that's where I ran into this problem. I'm also a SAV & SEP veteran but don't recall seeing this heinous language in their KB articles. So maybe it's a Veritas thing. But, whatever... ...then it occurred to me that while BE may (or may not) be the only Symantec enterprise product to which the symptom applies, the cure is universal. Because it bridges a huge gap between the goals of Symantec Sales, Support, ...
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