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Backup and Recovery Known Issues

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Product(s): Backup Exec - 2014, Backup Exec
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

Tape Library\drives are not seen in Backup Exec 2014 console and generates the following Alert message;

Robotic Library Information
"Backup Exec was unable to initialize and communicate with the device [xxxxxxxxx] (The system cannot find the path specified)"

Reported: 25 Jul 2014 by Paul Jeal | <span class="field-content">1</span> comments - last comment 02 Aug 2014 by HAMZAOUI Omar
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Me Too!I have the same issue
Product(s): Backup Exec - 2014, Backup Exec
Severity: Minor functionality
Status: Investigating/gathering information
Tech Note: More Information

Once Hotfixes 217591 or 218257 are installed to Backup Exec 2014, either manually or via Live update, the BkupInst2014.htm install log file will incorrectly list them as being 'Backup Exec (TM) 2012 Patch... '.

Reported: 11 Jul 2014 by Paul Jeal
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Me Too!I have the same issue
Product(s): Backup Exec - 2012, Backup Exec
Severity: Non-data threatening / major functionality
Status: Under construction
Tech Note: More Information

Backup of a Sharepoint 2013 Farm fails with 'V-70-57344-794 - Error: Unable to query the Team database meta-data' on the 'Workflow Service Application Proxy' component.

 

Workaround

Reported: 12 Mar 2014 by Paul Jeal
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Me Too!I have the same issue
Product(s): Backup Exec
Severity: Non-data threatening / major functionality
Status: Will not fix
Tech Note: More Information

Tech article and known issue withdrawn after it was identified as a hardware fault with the SCSI termination

Reported: 02 Jan 2014 by Colin Weaver
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Me Too!I have the same issue
Product(s): Backup Exec
Severity: Minor functionality
Status: Investigating/gathering information
Tech Note: More Information

After installing Backup Exec 2012 SP3, maintenance licenses are not being displayed correctly on the home page
 

See tech for latest info

Reported: 17 Dec 2013 by Colin Weaver | <span class="field-content">4</span> comments - last comment 11 Jul 2014 by Dilip Choudhry
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Me Too!I have the same issue
Product(s): Backup Exec - 2012, Backup Exec
Severity: Minor functionality
Status: Under construction
Tech Note: More Information

Using the 'Set-BEFullBackupTask' command in a Backup Exec Management Command Line Interface (BEMCLI) script, will generate the below error and not process correctly.

 

Reported: 15 Nov 2013 by Paul Jeal
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Me Too!I have the same issue
Product(s): Desktop Laptop Option
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

Symantec DLO client will transfer files successfully until it attempts to transfer a file that have been recently used or amended, when it will hang in a 'Pending Network' state. This issue is intermittent and has been seen with MS Office files (Excel, etc) and .url link files.

Reported: 31 Oct 2013 by Paul Jeal
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Me Too!I have the same issue
Product(s): Backup Exec
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

Job log reports a failure to communicate with remoet agent message, hwoevetr bengine actually crashes on the media server.

 

For more details read the TECH article.

Reported: 23 Oct 2013 by Colin Weaver
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Me Too!I have the same issue
Product(s): Backup Exec - 2012, Backup Exec
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information
Problem
Reported: 18 Sep 2013 by David F
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Me Too!I have the same issue
Product(s): Backup Exec
Severity: Minor functionality
Status: Investigating/gathering information
Tech Note: More Information

see the tech article for more information and the latest status

Reported: 18 Sep 2013 by Colin Weaver
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