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Backup and Recovery Known Issues

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Me Too!I have the same issue
Product(s): Backup Exec
Severity: Non-data threatening / major functionality
Status: Private fix ready
Tech Note: More Information

Creating a new dedupe folder on a server may hang at Gathering Information.

Example errors from the pdde-config.log: (after 1 hour)

Reported: 01 Jul 2011 by dedupe-works | <span class="field-content">1</span> comments - last comment 01 Jul 2011 by dedupe-works
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Me Too!I have the same issue
Product(s): Backup Exec, Backup Exec - 2010
Severity: Non-data threatening / major functionality
Status: Public fix available
Tech Note: More Information

This issue has been resolved with a Hotfix

Reported: 01 Jul 2011 by Ben L. | <span class="field-content">1</span> comments - last comment 15 Mar 2012 by enablenj
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Me Too!I have the same issue
Product(s): Backup Exec, Backup Exec - 2010
Severity: Non-data threatening / major functionality
Status: Public fix available
Tech Note: More Information

This issue has been addressed with a Hotfix

Reported: 01 Jul 2011 by Ben L. | <span class="field-content">3</span> comments - last comment 17 Jul 2011 by drivergroup
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Me Too!I have the same issue
Product(s): Backup Exec, Backup Exec - 2010
Severity: Non-data threatening / major functionality
Status: Under construction
Tech Note: More Information

Redirected job fails with:

Final error: 0xe000fe30 - A communications failure has occurred.
Final error category: Server Errors
For additional information regarding this error refer to link V-79-57344-65072

BERemote on the redirect server crashes on NDMPSRVR.DLL.

Reported: 01 Jul 2011 by ARemboldt | <span class="field-content">1</span> comments - last comment 07 Dec 2011 by ARemboldt
2
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Me Too!I have the same issue
Product(s): Backup Exec, Backup Exec - 2010
Severity: Minor functionality
Status: Investigating/gathering information
Tech Note: More Information

WORKAROUND:

Perform full content database restore or redirected restore to an alternate
SharePoint farm to extract desired docs.

(Etrack : 2425274)

 

Reported: 01 Jul 2011 by Riyaj S
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Me Too!I have the same issue
Product(s): Backup Exec
Severity: Non-data threatening / major functionality
Status: Will not fix
Tech Note: More Information

This issue has been observed when multiple OST devices are in the environment and sharing multiple Logical Storage Units (LSU)

with the Backup Exec Media Server and multiple Remote Agents for Deduplication.

For more information, please see the related tech note.

Reported: 30 Jun 2011 by dedupe-works | <span class="field-content">6</span> comments - last comment 30 Jul 2011 by robnicholson
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Me Too!I have the same issue
Product(s): Backup Exec
Severity: Minor functionality
Status: Will not fix
Tech Note: More Information

Inventory job will appear to have hung after reaching 100% when inventorying 2 or more media from a Deduplication Storage Folder.

This issue will not be fixed in Backup Exec 2010 R2.

See the related tech note for the workaround and additional information.

Reported: 30 Jun 2011 by dedupe-works | <span class="field-content">1</span> comments - last comment 30 Jun 2011 by dedupe-works
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Me Too!I have the same issue
Product(s): Backup Exec, Backup Exec - 2010
Severity: Non-data threatening / major functionality
Status: Public fix available
Tech Note: More Information

Error "Unable to copy the virtual machine disk using the VMware VixDiskLib" during Agent for VMware Virtual Infrastructure (AVVI) backups to a Deduplication Storage Folder in Backup Exec 2010 R3.

 

A workaround is available for this issue. Please refer to the tech note for more information.

 

Reported: 27 Jun 2011 by dedupe-works | <span class="field-content">1</span> comments - last comment 30 Jun 2011 by dedupe-works
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Me Too!I have the same issue
Product(s): Backup Exec
Severity: Minor functionality
Status: Investigating/gathering information
Tech Note: More Information

Recentkly reported minor issue affecting media descriptions on VTL media.

Reported: 24 Jun 2011 by Colin Weaver
4
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Me Too!I have the same issue
Product(s): Backup Exec, Backup Exec - 2010
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

Sharepoint content database backups to disk or duplicate backups from disk to tape may take an excessively long time in the 'updating catalogs' phase.  Most of these issues were resolved with Backup Exec 2010 R2 hotfix TECH148347 but some still exist.  If you are experiencing this issue be sure that you are at least at Backup Exec 2010 R2 with hotfix TECH148347 applied. 

Reported: 24 Jun 2011 by Russ Perry
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