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Backup and Recovery Known Issues

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7
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Me Too!I have the same issue
Product(s): Backup Exec, Backup Exec - 2010
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

Automatic removal of a previous Remote Agent may fail with the error below.

FATAL ERROR: Error 1714.The older version of Symantec
Backup Exec Remote Agent for Windows Systems cannot be removed. Contact your
technical support group.

For more information, please see the related tech note.

Reported: 17 Jun 2011 by dedupe-works | <span class="field-content">3</span> comments - last comment 30 Nov 2011 by Frankenherder
4
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Me Too!I have the same issue
Product(s): Backup Exec, Backup Exec - 2010
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

Final Error Code: a000fed1 HEX (0xa000fed1 HEX) or e000fed1 HEX (0xe000fed1 HEX)
Final Error Description: "A failure occurred querying the Writer status."
Final Error Category: Resource Errors

Reported: 16 Jun 2011 by dedupe-works | <span class="field-content">1</span> comments - last comment 30 Jun 2011 by dedupe-works
0
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Me Too!I have the same issue
Product(s): Backup Exec
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

This issue has only been reported with Backup Exec 2010 R3 and is currently under investigation.

Reported: 16 Jun 2011 by Ben L.
0
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Me Too!I have the same issue
Product(s): Symantec System Recovery (formerly Backup Exec System Recovery) - BESR 2010, Symantec System Recovery (formerly Backup Exec System Recovery)
Severity: Minor functionality
Status: Investigating/gathering information
Tech Note: More Information

At the time of backup we see vprosvc.exe crash on VproObj.dll on the client machine as below:

Faulting application VProSvc.exe, version 9.0.2.37914, faulting module VProObj.dll, version 9.0.2.37914, fault address 0x0025c2d3.

The Manage Task will show outdated last/next run time.

Reported: 14 Jun 2011 by NeerThadarai
0
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Me Too!I have the same issue
Product(s): Backup Exec, Backup Exec - 2010
Severity: Minor functionality
Status: Under construction
Tech Note: More Information

German version of BE 2010 R3 is missing the \"OK\" button in \"the Template Rule Properties. Hitting the enter key can be used to work around the Issue

Reported: 14 Jun 2011 by Gurvinder Rait
0
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Me Too!I have the same issue
Product(s): Backup Exec - 12.x, Backup Exec, Backup Exec - 2010
Severity: Non-data threatening / major functionality
Status: Will not fix
Tech Note: More Information

In Backup Exec 12.5, the Remote Agent for Windows Servers (RAWS) may fail at the begining of a backup during "Entering SetupLocalShareInfo" phase.

Reported: 14 Jun 2011 by dedupe-works | <span class="field-content">1</span> comments - last comment 30 Jun 2011 by dedupe-works
3
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Me Too!I have the same issue
Product(s): Backup Exec, Backup Exec - 2010
Severity: Non-data threatening / major functionality
Status: Public fix available
Tech Note: More Information

Differential or incremental backups fail if more than one virtual machine (VM) is in a selection list.

Error:

A Full backup was run on this VM, since the option to fall back to a full backup was selected. Incremental\\Differential backup methods are not supported for this VM.

Reported: 14 Jun 2011 by Chris Riley
0
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Me Too!I have the same issue
Product(s): Symantec System Recovery (formerly Backup Exec System Recovery) - BESR 2010, Symantec System Recovery (formerly Backup Exec System Recovery) - SSR 2011, Symantec System Recovery (formerly Backup Exec System Recovery)
Severity: Minor functionality
Status: Investigating/gathering information
Tech Note: More Information

Following a restore using the Symantec Recovery Disk (SRD), a duplicate entry is added to the Windows Boot Manager.

To date, this issue is only seen when the source server includes a Windows PE partition (i.e. if the LightsOut Restore option is installed).

Reported: 14 Jun 2011 by Chris Riley
0
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Me Too!I have the same issue
Product(s): Backup Exec, Backup Exec - 2010
Severity: Non-data threatening / major functionality
Status: Public fix available
Tech Note: More Information

Performing an AVVI Backup with GRT enabled using Backup Exec 2010 R3 causes a crash/reboot of the media server if McAfee Anit-Virus products are installed on the media server.

Public Fix is available from McAfee - please update your Antivirus installation with their latest updates.

Reported: 13 Jun 2011 by Colin Weaver
0
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Me Too!I have the same issue
Product(s): Backup Exec, Backup Exec - 2010
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

Following an upgrade of Backup Exec from version 11d to  2010 R2,  after Backup Exec services are restarted, multiple jobs may fail with a 'Missed' Job Status and Error E000E020, at the 1st run of the backups. This will occur for random backup jobs and may not be the same jobs every time.

Reported: 10 Jun 2011 by Paul Jeal
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