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Backup and Recovery Known Issues

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Product(s): Backup Exec - 2010, Backup Exec
Severity: Minor functionality
Status: Public fix available
Tech Note: More Information

When trying to perform a restore of AD (Active Directory) backup using Active Directory Recovery Agent (ADRA) the error [SYMANTEC][Backup Exec Catalog Driver](Access is denied.) is generated in the restore selection.

 

Error: [SYMANTEC][Backup Exec Catalog Driver](Access is denied.)
 

 

Reported: 07 Jun 2011 by Steve Y
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Me Too!I have the same issue
Product(s): Symantec System Recovery (formerly Backup Exec System Recovery) - BESR 2010, Symantec System Recovery (formerly Backup Exec System Recovery) - SSR 2011, Symantec System Recovery (formerly Backup Exec System Recovery)
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

Problem

Editing the password credential using the console/UI's Define Backup Wizard | Backup Destinations 
within a standalone / non-managed BESR/SSR installation does not change the backup job's cached credentials.

Environment

Reported: 03 Jun 2011 by David F
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Me Too!I have the same issue
Product(s): Symantec System Recovery (formerly Backup Exec System Recovery) - BESR 2010, Symantec System Recovery (formerly Backup Exec System Recovery) - SSR 2011, Symantec System Recovery (formerly Backup Exec System Recovery)
Severity: Non-data threatening / major functionality
Status: Under construction
Tech Note: More Information

Problem

 

Attempting to run a new Windows 2003/XP hyper-v guest from a *.VHD file, created through a one-time conversion or a conversion job, of a recovery point where the
Hyper-V Integration Services are installed hangs on the Windows splash screen.

Reported: 03 Jun 2011 by David F
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Me Too!I have the same issue
Product(s): Backup Exec - 2010, Backup Exec
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

This occurs with a document library in sharepoint 2007 or 2010 with both major and minor (draft) versions enabled.  With major versioned documents present, back up the content DB containing the doc library.  After restoring the document with all its versions from GRT selections, viewing the version history of the restored document in Sharepoint will show

Reported: 02 Jun 2011 by RussP
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Me Too!I have the same issue
Product(s): Symantec System Recovery (formerly Backup Exec System Recovery) - BESR 2010, Symantec System Recovery (formerly Backup Exec System Recovery) - SSR 2011, Symantec System Recovery (formerly Backup Exec System Recovery)
Severity: Minor functionality
Status: Under construction
Tech Note: More Information
Problem

When troubleshooting Symantec System Recovery (SSR) install on a 64-bit OS , fixinstall.bat fails to properly register the following *.DLL files and generates an error:

Reported: 02 Jun 2011 by David F
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Me Too!I have the same issue
Product(s): Backup Exec
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

When a backup job of a remote server fails with a network connection error and it is targeted to a Quantum DXi OST device, a duplicate media created with the same name as the last OST media being written to is created.

Note: This issue has been seen on successful jobs as well.

Reported: 02 Jun 2011 by Robert H.
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Me Too!I have the same issue
Product(s): Backup Exec
Severity: Minor functionality
Status: Public fix available
Tech Note: More Information

Incorrect coding of weblinks causes the URL generated against error codes in Backup Exec 2010 R3 job logs to be Invalid.

This issue has been resolved with a Hotfix

Reported: 02 Jun 2011 by Colin Weaver | <span class="field-content">1</span> comments - last comment 29 Jun 2011 by alexander.feldt...
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Me Too!I have the same issue
Product(s): Backup Exec
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

If you attempt to restore a complete VM form an Incremental or Differential Backup Set using the SAN Transport mode then even though the backup was originally using SAN Transport, the restore job will fail.

NBD restore from the SAN backup completes correctly

Reported: 01 Jun 2011 by Colin Weaver
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Me Too!I have the same issue
Product(s): Backup Exec - 2010, Backup Exec
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

BERemote.exe on the media server is crashing with the following in the event log:

Faulting application name: beremote.exe, version: 13.0.5204.0, time stamp: 

 

Reported: 31 May 2011 by Stefan I. | <span class="field-content">1</span> comments - last comment 06 Jun 2011 by villeah
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Me Too!I have the same issue
Product(s): Backup Exec - 2010, Backup Exec
Severity: Non-data threatening / major functionality
Status: Public fix available
Tech Note: More Information

Issue where "V-79-57344-38721 - Failed to Mount one or more virtual disk images" is reported by an AVVI backup but only when multiple transport modes are enabled

Reported: 26 May 2011 by Colin Weaver | <span class="field-content">2</span> comments - last comment 02 Oct 2012 by jeffbarron
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