Backup and Recovery Known Issues

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Product(s): Backup Exec - 2010, Backup Exec

Severity: Non-data threatening / major functionality

Status: Investigating/gathering information

Tech Note: More Information

Verify Job fails with 0xe0000602 - A query for media on which the data set being read is continued was unsuccessful

This condition is occurrring on a verify job of DeDuplication data, as it does not affect 100% of data sets we encourage custoemrs to log support cases as we need to narrow down the specific cause.

Reported: 21 Apr 2011 by Colin Weaver | 4 comments - last comment 01 Mar 2012 by KeirL

Product(s): Backup Exec - 12.x, Backup Exec - 2010, Backup Exec

Severity: Data threat/Security vulnerability

Status: Public fix available

Tech Note: More Information

Restore of an Oracle control file will Fail with 0xe00084ca (The data being read from the media is inconsistent) when Backup to Disk is selected as the target and the option "Maximum number of backup sets per backup to disk file” is set to 1

Problem:

Reported: 20 Apr 2011 by Robert H.

Product(s): Backup Exec - 12.x, Backup Exec - 2010, Backup Exec

Severity: Data threat/Security vulnerability

Status: Public fix available

Tech Note: More Information

An Oracle restore of a Backup with Software Encryption enabled will fail with “An error occurred when attempting to initialize encryption for job”

Problem:

An Oracle restore of a Backup with Software Encryption enabled will fail with “An error occurred when attempting to initialize encryption for job.”

Resolution:

Reported: 20 Apr 2011 by Steve W.

Product(s): Backup Exec - 2010, Backup Exec

Severity: Data threat/Security vulnerability

Status: Public fix available

Tech Note: More Information

When two or more Oracle Databases are backed up to a Backup Exec Deduplication Storage Folder during the same job the backup set is corrupted and a restore from the backup fails

Problem:

Reported: 20 Apr 2011 by Steve W.

Product(s): Backup Exec - 12.x, Backup Exec - 2010, Backup Exec

Severity: Data threat/Security vulnerability

Status: Public fix available

Tech Note: More Information

The Backup process fails to backup valid directories if a directory level wildcard exclusion using double asterisks (**) is defined either in the backup job properties or the Global Excludes in Backup Exec.

When running a backup job the backup fails to backup valid directories if a directory level wildcard exclusion using double asterisk (**) is defined in the Backup selection list or Global Excludes list in Backup Exec

Cause

Reported: 20 Apr 2011 by Steve Y

Product(s): Symantec System Recovery (formerly Backup Exec System Recovery) - SSR 2011, Symantec System Recovery (formerly Backup Exec System Recovery)

Severity: Non-data threatening / major functionality

Status: Investigating/gathering information

Tech Note: More Information

'RootAutoUpdate' install readiness check failed during installation of Symantec System Recovery Management Solution (SSR-MS) 2011.

Problem

During installation of Symantec System Recovery Management Solution (SSR-MS) 2011, the install readiness check for 'RootAutoUpdate' fails.

Cause

This issue is seen when the server where SSR-MS is being installed does not have an internet connection.

Reported: 20 Apr 2011 by Chris Riley | 3 comments - last comment 22 Aug 2011 by it wasn't me it...

Product(s): Backup Exec - 2010, Backup Exec

Severity: Minor functionality

Status: Investigating/gathering information

Tech Note: More Information

Getting duplicate media entries in a deduplication folder after retiring/deleting media and then re-inventorying the deduplication folder

If media is retired and deleted from a Deduplication Folder using the Backup Exec user interface, that media will show up again after the Backup Exec services are restarted. When an inventory operation is run, Backup Exec ends up with multiple copies of the media it its database.

Reported: 19 Apr 2011 by Stefan I.

Product(s): Backup Exec - 2010, Backup Exec

Severity: Non-data threatening / major functionality

Status: Public fix available

Tech Note: More Information

When attempting a GRT restore of individual items in a Microsoft Exchange 2010 Environment, the restore may fail with "V-79-57344-905 - The resource credentials for the restore job were unable to create a role assignment for ApplicationImpersonation."

Status: Investigating

Please make sure to review the details of this issue before responding.

This issue has been resolved with a Hotfix

Reported: 15 Apr 2011 by Ben L. | 1 comments - last comment 11 Oct 2011 by Helio

Product(s): Backup Exec - 2010, Backup Exec

Severity: Minor functionality

Status: Will not fix

Tech Note: More Information

Backup of a Virtual Machine using the Agent for VMware Virtual Infrastructure (AVVI) that has multiple VMDK files of the same name in a single folder on the ESX host will fail with "Unable to open a disk of the virtual machine"

This issue is currently not slated to be addressed in Backup Exec. Please see the technote for more information.

Reported: 14 Apr 2011 by Ben L. | 2 comments - last comment 19 Sep 2011 by Sublaner

Product(s): Backup Exec - 2010, Backup Exec

Severity: Non-data threatening / major functionality

Status: Investigating/gathering information

Tech Note: More Information

Re-directed Restore of an Oracle 10g Database and Archive Logs configured with Automated Storage Management (ASM) to another Oracle server configured with ASM fails.

When re-directing an Oracle Database and Archived Logs to another Orace Server with an ASM Configuration, the Redirected Oracle File paths will point to the ASM DiskGroup and is typically referenced with a (+) symbol.

Reported: 13 Apr 2011 by Jared S.

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