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Backup and Recovery Known Issues

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Product(s): Backup Exec
Severity: Minor functionality
Status: Investigating/gathering information
Tech Note: More Information
When attempting to restore a Microsoft SQL Database that had backups targeted to a Device Pool, the restore may fail with "V-79-65323-4305 -An error occurred on a query to database DATABASE NAME"

This issue is currently under investigation.

Reported: 25 Feb 2013 by Ben L.
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Me Too!I have the same issue
Product(s): Backup Exec
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information
When attempting a backup of a Microsoft SQL Database the Backup Exec Remote Agent terminates on the SQL Server.

This issue is currently under investigation.

Reported: 22 Feb 2013 by Ben L.
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Me Too!I have the same issue
Product(s): Backup Exec - 2010, Backup Exec
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information
beremote intermitanly crashes on msvcr80.dll

see technote for details

Reported: 21 Feb 2013 by Russell Norton
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Me Too!I have the same issue
Product(s): Backup Exec - 2010, Backup Exec - 2012, Backup Exec
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information
SQL agent backups complete successfully, but restore selection does not display databases with names that include a date range.

Please see http://www.symantec.com/docs/TECH202994 for details on this issue.

Reported: 20 Feb 2013 by ARemboldt
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Product(s): Symantec System Recovery (formerly Backup Exec System Recovery)
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information
Server name changes to a temporary name following a restore anyware using Symantec System Recovery (SSR).

Problem

Following a restore to different hardware (Restore Anyware) using Symantec System Recovery (SSR), the server name changes to a temporary name.

Error

Restore is successful, no errors are seen.

Environment

Windows 2008 R2

Reported: 19 Feb 2013 by Chris Riley
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Me Too!I have the same issue
Product(s): Backup Exec - 2010, Backup Exec - 2012, Backup Exec
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information
Audit logs are deleted based on the time in UTC instead of local time zone

The Backup Exec audit logs are deleted based on the time in UTC instead of local time zone during database maintenance.

For example, if local time zone is Japan Standard Time (JST) which is UTC+9:00 and the number of days to keep audit log data in the database is set to 2 days, the entries are treated as follows during the database maintenance on February 14, 2013 at 4:00 AM JST.

Reported: 14 Feb 2013 by smashimo
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Me Too!I have the same issue
Product(s): Symantec System Recovery (formerly Backup Exec System Recovery)
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information
Mailbox restores using the Granular Restore Option (GRO) fail with generic 'Restore failed' message.

Problem

Exchange mailbox restores using the Granular Restore Option (GRO) fail with generic 'Restore failed' message with Symantec System Recovery (SSR) 2013.

Error

Restore failed

CreateMapi32() failed:0x80040154

Reported: 14 Feb 2013 by Chris Riley
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Me Too!I have the same issue
Product(s): Backup Exec - 2012, Backup Exec
Severity: Minor functionality
Status: Investigating/gathering information
Tech Note: More Information
An Exchange Mailbox PST restore to a shared folder restores successfully but the PST is not on the share

An Exchange Mailbox PST restore to a shared folder restores successfully but the PST is not on the share

Reported: 12 Feb 2013 by Steve W.
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Me Too!I have the same issue
Product(s): Symantec System Recovery (formerly Backup Exec System Recovery) - SSR 2013, Symantec System Recovery (formerly Backup Exec System Recovery)
Severity: Minor functionality
Status: Investigating/gathering information
Tech Note: More Information
An additional information entry, 6C8F043D, is created after automatic deletion of earlier recovery point image in Symantec System Recovery (SSR) 2013

Problem

Reported: 05 Feb 2013 by David F
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Me Too!I have the same issue
Product(s): Backup Exec
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information
Backup of VMware virtual machine to dedpulication storage folder completes with V-79-57344-38721 exception

The backup of a VMware virtual machine using the Agent for VMware Virtual Infrastructure (AVVI) to dedpulication storage folder completes with the exception below when Granular Recovery Technology (GRT) is enabled.

V-79-57344-38721 - Failed to mount one or more virtual disk images.

Reported: 04 Feb 2013 by smashimo
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