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Backup and Recovery Known Issues

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Product(s): Backup Exec - 2010, Backup Exec
Severity: Non-data threatening / major functionality
Status: Public fix available
Tech Note: More Information
GRT Backup of Sharepoint 2007 Content DB that has additional Filegroups or Datafiles (.NDF) fails with 0xe0001602 - Access is denied (Share point backup).

If an SQL database, used for a Sharepoint 2007 Content DB, has additional Filegroups and\or Datafiles (.ndf), GRT backups of the Sharepoint Site using that Content DB, will fail with the error "0xe0001602 - Access is denied (Share point backup)". Non-GRT Sharepoint or SQL backups of that Content DB, will be successful.

This issue has been addressed with a Hotfix

Reported: 23 Feb 2011 by Paul Jeal | <span class="field-content">4</span> comments - last comment 29 Nov 2012 by cnoles@rokabio.com
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Me Too!I have the same issue
Product(s): Symantec System Recovery (formerly Backup Exec System Recovery) - BESR 2010, Symantec System Recovery (formerly Backup Exec System Recovery)
Severity: Minor functionality
Status: Investigating/gathering information
Tech Note: More Information
The copy/paste options are greyed out in the Recovery Point Browser on the Symantec Recovery Disk (SRD).

The copy and paste options in the Recovery Point Browser on the Symantec Recovery Disk (SRD) are greyed out.

The workaround to this issue to access the command line and use xcopy or robocopy to copy data. To access the command line on the SRD, click on the 'Analyze' tab and then select 'Open Command Shell Window'.

Reported: 23 Feb 2011 by Chris Riley
3
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Me Too!I have the same issue
Product(s): Backup Exec - 2010, Backup Exec
Severity: Non-data threatening / major functionality
Status: Public fix available
Tech Note: More Information
Linux backups fail during verfiy phase (0xe000fe39 - The path is too long and cannot be processed) when software encryption is enabled.

Backups of Linux servers using the Remote Agent for Linux Servers (RALUS) fail during the verify phase if software encryption is enabled.

Error:
V-79-57344-65081 - Unable to restore . The path may exceed the maximum path length, exceed the maximum number of subdirectories, or contain invalid characters.

Reported: 21 Feb 2011 by Chris Riley | <span class="field-content">5</span> comments - last comment 23 Oct 2012 by arwinis
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Me Too!I have the same issue
Product(s): Backup Exec - 2010, Backup Exec
Severity: Non-data threatening / major functionality
Status: Will not fix
Tech Note: More Information
lsass error - 1023 0xfffffc01 reported in Application Event Log when backing up a DC from ESX using AVVI

An Agent for VMware Infrastructure (AVVI) backup job of a 2008 Domain Controller, hosted in ESX, completes successfully. A review of the event logs after the backup has completed shows that source ESENT recorded an lsass error whilst attempting to access the NTDS files.

Reported: 21 Feb 2011 by Colin Weaver
5
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Me Too!I have the same issue
Product(s): Symantec System Recovery (formerly Backup Exec System Recovery) - BESR 2010, Symantec System Recovery (formerly Backup Exec System Recovery)
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information
Granular Restore Option (GRO) hangs at the 'Preparing Storage Group' stage for approximately 2 hours.

When attempting to open a large recovery point set using the Granular Restore Option (GRO), the process hangs at the 'Preparing Storage Group' stage (Figure 1) for approximately 2 hours. This is observed even when the recovery points are stored on a local fixed disk.

Reported: 17 Feb 2011 by Chris Riley
6
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Me Too!I have the same issue
Product(s): Backup Exec - 2010, Backup Exec
Severity: Non-data threatening / major functionality
Status: Public fix available
Tech Note: More Information
Granular Recovery Technology (GRT) enabled backups of Exchange 2010 databases fail with error "An error occurred while connecting to the remote agent to the BE media server"

Status: A hotfix is now available for this issue.

Reported: 10 Feb 2011 by Ben L.
0
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Me Too!I have the same issue
Product(s): Backup Exec - 2010, Backup Exec
Severity: Non-data threatening / major functionality
Status: Public fix available
Tech Note: More Information
Restore of a virtual machine that was backed up with an ISO attached fails if the ISO isn't accessible

This issue has been resolved.  Please see the technote for more information.

Reported: 10 Feb 2011 by Ben L.
2
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Me Too!I have the same issue
Product(s): Backup Exec - 2010, Backup Exec
Severity: Data threat/Security vulnerability
Status: Under construction
Tech Note: More Information
After upgrade to Backup Exec for Windows 2010, duplicate entries of the media server exist on "devices" tab in the Backup Exec console

After upgrade to Backup Exec for Windows 2010, duplicate entries of the media server exist on "devices" tab in the Backup Exec console. This issue also occurs if a manual migration is perform using BEMIG.

Reported: 09 Feb 2011 by Steve Y
0
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Me Too!I have the same issue
Product(s): Backup Exec - 2010, Backup Exec
Severity: Minor functionality
Status: Will not fix
Tech Note: More Information
Backup Exec support for Windows Server 2008 FE (Foundation Edition)

Statement of support for Foundation Edition - with particular reference to attempting to use the SBS Edition license.

Reported: 09 Feb 2011 by Colin Weaver
1
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Me Too!I have the same issue
Product(s): Symantec System Recovery (formerly Backup Exec System Recovery) - BESR 2010, Symantec System Recovery (formerly Backup Exec System Recovery)
Severity: Minor functionality
Status: Public fix available
Tech Note: More Information
When restoring a vhd file that contains multiple partitions, the machine will not boot correctly.

Unable to restore vhd file that contains multiple partitions. After restore,machine does not boot.

 

Issue was resolved in Symantec System Recovery 2011. Please use that to restore the vhd files successfully.

Reported: 07 Feb 2011 by Jim Sw
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