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Backup and Recovery Known Issues

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Me Too!I have the same issue
Product(s): Backup Exec, Backup Exec - 2010
Severity: Non-data threatening / major functionality
Status: Public fix available
Tech Note: More Information

This issue will not be addressed in Backup Exec 2010 R2.  It is resolved by upgrading to Backup Exec 2010 R3.

Reported: 04 Mar 2011 by Ben L.
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Me Too!I have the same issue
Product(s): Backup Exec, Backup Exec - 2010
Severity: Non-data threatening / major functionality
Status: Under construction
Tech Note: More Information

Backup of a virtual machine running SQL or Exchange complete with exception "unable to collect the necessary metadata to restore individual application items. You cannot perform GRT-enabled restores of application data from this backup." when a database is in a "restoring or offline" state

Reported: 02 Mar 2011 by Steve Y
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Me Too!I have the same issue
Product(s): Symantec System Recovery (formerly Backup Exec System Recovery) - BESR 2010, Symantec System Recovery (formerly Backup Exec System Recovery)
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

New installations of Backup Exec System Recovery Management Solution (BESR-MS) fail with 'A file not found error has occurred...' (Figure 1).

This error appears during the stage where Symantec Installation Manager (SIM) attempts to download the install files.

Reported: 01 Mar 2011 by Chris Riley
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Me Too!I have the same issue
Product(s): Backup Exec, Backup Exec - 2010
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

Restores from Incremental AVVI backups of remote VMWare servers, with DFS data and disks are over 1Tb in size, generate Exceptions and fail with the error '0xe0009744 - At least one directory in the backup set contains items that are not supported by Granular Recovery Technology'.

Restores from Full AVVI backups are successful.

Reported: 01 Mar 2011 by Paul Jeal
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Me Too!I have the same issue
Product(s): Backup Exec, Backup Exec - 2010
Severity: Non-data threatening / major functionality
Status: Public fix available
Tech Note: More Information

Status: This issue has been resolved with a Hotfix

Reported: 24 Feb 2011 by Ben L. | <span class="field-content">2</span> comments - last comment 25 Feb 2011 by Ben L.
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Me Too!I have the same issue
Product(s): Backup Exec, Backup Exec - 2010
Severity: Non-data threatening / major functionality
Status: Public fix available
Tech Note: More Information

Status: This issue has been resolved via a hotfix.

Reported: 24 Feb 2011 by Ben L.
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Me Too!I have the same issue
Product(s): Backup Exec, Backup Exec - 2010
Severity: Non-data threatening / major functionality
Status: Public fix available
Tech Note: More Information

If an SQL database, used for a Sharepoint 2007 Content DB, has additional Filegroups and\or Datafiles (.ndf), GRT backups of the Sharepoint Site using that Content DB, will fail with the error "0xe0001602 - Access is denied (Share point backup)". Non-GRT Sharepoint or SQL backups of that Content DB, will be successful.

This issue has been addressed with a Hotfix

Reported: 23 Feb 2011 by Paul Jeal | <span class="field-content">4</span> comments - last comment 29 Nov 2012 by cnoles@rokabio.com
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Me Too!I have the same issue
Product(s): Symantec System Recovery (formerly Backup Exec System Recovery) - BESR 2010, Symantec System Recovery (formerly Backup Exec System Recovery)
Severity: Minor functionality
Status: Investigating/gathering information
Tech Note: More Information

The copy and paste options in the Recovery Point Browser on the Symantec Recovery Disk (SRD) are greyed out.

The workaround to this issue to access the command line and use xcopy or robocopy to copy data. To access the command line on the SRD, click on the 'Analyze' tab and then select 'Open Command Shell Window'.

Reported: 23 Feb 2011 by Chris Riley
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Me Too!I have the same issue
Product(s): Backup Exec, Backup Exec - 2010
Severity: Non-data threatening / major functionality
Status: Public fix available
Tech Note: More Information

Backups of Linux servers using the Remote Agent for Linux Servers (RALUS) fail during the verify phase if software encryption is enabled.

Error:
V-79-57344-65081 - Unable to restore . The path may exceed the maximum path length, exceed the maximum number of subdirectories, or contain invalid characters.

Reported: 21 Feb 2011 by Chris Riley | <span class="field-content">5</span> comments - last comment 23 Oct 2012 by arwinis
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Me Too!I have the same issue
Product(s): Backup Exec, Backup Exec - 2010
Severity: Non-data threatening / major functionality
Status: Will not fix
Tech Note: More Information

An Agent for VMware Infrastructure (AVVI) backup job of a 2008 Domain Controller, hosted in ESX, completes successfully. A review of the event logs after the backup has completed shows that source ESENT recorded an lsass error whilst attempting to access the NTDS files.

Reported: 21 Feb 2011 by Colin Weaver
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