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Backup and Recovery Known Issues

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Product(s): Backup Exec - 2012, Backup Exec
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

Problem

It may be noticed that all the drives in a multiple drive library may not be used at the same time. This behavior is also usually seen with a searching through the library for tapes before the jobs start as well.

Reported: 07 Mar 2013 by Justin2.0
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Me Too!I have the same issue
Product(s): Backup Exec - 2012, Backup Exec
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

See technote for more details

Reported: 05 Mar 2013 by Russell Norton
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Me Too!I have the same issue
Product(s): Backup Exec - 2010, Backup Exec
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

During a backup running on a Secondary SAN/SSO server, bengine inte

Reported: 05 Mar 2013 by Jfernandez
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Me Too!I have the same issue
Product(s): Backup Exec - 2012, Backup Exec
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

 A Sharepoint agent tape backup with GRT enabled where the Sharepoint SQL server uses a hardware VSS snapshot provider mail fail with access denied.
 
Job Error
Access Denied. Cannot backup directory and its subdirectories.

Reported: 05 Mar 2013 by Russ Perry
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Me Too!I have the same issue
Product(s): Backup Exec
Severity: Minor functionality
Status: Investigating/gathering information
Tech Note: More Information

This issue is currently under investigation.

Reported: 05 Mar 2013 by Ben L.
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Me Too!I have the same issue
Product(s): Backup Exec - 2010, Backup Exec
Severity: Minor functionality
Status: Investigating/gathering information
Tech Note: More Information

Liveupdate shows updates that are ready to be installed, but hangs

Reported: 04 Mar 2013 by Jfernandez
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Me Too!I have the same issue
Product(s): Backup Exec - 2010, Backup Exec - 2012, Backup Exec
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

A post-command is not run if the job fails with '0xe000810c - Physical Volume Library Drive not available.' even though 'Run post-command even if job fails' option is specified.

Reported: 28 Feb 2013 by smashimo
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Me Too!I have the same issue
Product(s): Backup Exec - 2012, Backup Exec
Severity: Non-data threatening / major functionality
Status: Investigating/gathering information
Tech Note: More Information

The Granular Recovery Technology (GRT) restore job from the backup set of a Hyper-V guest machine on tape fails with 0xe0009b61 error. This issue occurs only when a media server is a Hyper-V host machine and a logon credential for the guest machine is different from that for the media server.

Reported: 27 Feb 2013 by smashimo
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Me Too!I have the same issue
Product(s): Symantec System Recovery (formerly Backup Exec System Recovery)
Severity: Minor functionality
Status: Investigating/gathering information
Tech Note: More Information

Problem

Offsite copy process does not generate email notifications when using Symantec System Recovery (SSR) 2011/2013. The primary backup itself does generate email notifications.

This is seen even when the SMTP Email options are configured to send 'All messages' (Errors/Warnings/Information).

Reported: 26 Feb 2013 by Chris Riley
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Me Too!I have the same issue
Product(s): Backup Exec
Severity: Minor functionality
Status: Investigating/gathering information
Tech Note: More Information

This issue is currently under investigation.

Reported: 25 Feb 2013 by Ben L.
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