4 Pillars Of A Comprehensive Information Management Strategy
Posted by Reshma Kumar on behalf of Deepak Mohan.
The following is an excerpt of an interview which was conducted by the CIO Digest's Patrick Spencer with Deepak Mohan, Senior Vice President of the Information Management Group. In the interview, Deepak talks about the pillars of information management, cloud computing, and the drivers of the evolution of information management.
PATRICK: So what are the four pillars of information management?
DEEPAK: We believe that organizations will turn their data stores into strategic assets if they adhere to four basic pillars. The first is to protect your data completely through a single data protection platform. It must provide heterogeneous support regardless of what server platforms and operating systems, storage devices and systems, databases, or applications you're running.
The second is deduplication everywhere. We take the approach that deduplication at the source is the most optimal approach, but we also recognize that use cases vary and allow deduplication at any number of points in the data protection process.
The third is to delete confidently. Data should not be stored forever, and organizations should delete data types as part of their ongoing information management practices to reduce their storage costs and their IT risks.
The final pillar is to discover efficiently. Organizations need to be able to find what they need, when they need it. Discovery should be proactive and not reactive. It is much too expensive and time-consuming to deal with legal events reactively. Organizations need to build comprehensive litigation-ready infrastructures – and if not for litigation, then for information intelligence.
PATRICK: Cloud computing means a lot of different things – both to customers and to technology providers. How does Symantec's Information Management Group view the cloud?
DEEPAK: There are three basic cloud computing use cases. The first is "as the cloud” or hosted services. Services are provided to customers from the cloud through Symantec Hosted Services. Some of these exist today such as messaging security, Web security, email archiving, and backup services. We maintain the network and backup data center infrastructure.
The second use case is "working with the cloud.” Under this scenario, our different technology solutions – NetBackup, Enterprise Vault, Backup Exec – interact with the cloud, backing up, archiving, recovering, and searching and finding information within the cloud. What's interesting here is that our deduplication technology makes cloud transport much more efficient, saving on everything from network bandwidth, to master and media servers, to storage infrastructure. The third use case is "in the cloud.” Our customers and partners such as managed service providers are building their own cloud infrastructures – private to public – to deliver services to their customers. Symantec technologies are part of this infrastructure in the cloud.
PATRICK: As you look into your crystal ball, what two or three factors do you see driving the evolution of information management?
DEEPAK: I think there are two. I believe that we're just seeing the beginning of cloud evolution. For example, in the near future, many small and midsize businesses will have no IT infrastructure; all off it will be hosted in the cloud – a utility they simply purchase as they need it. The second is the explosion of data. We'll begin to see individuals with terabytes, SMBs with hundreds of terabytes, and enterprises with petabytes. Managing this growing mountain of information is going to be critical.
WATCH INTERVIEWS: PARTS I & II