Symantec Management Platform (Notification Server)

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Accessing a Web Page in the Altiris Console that You Can't See 

Oct 25, 2007 12:59 PM

If you find yourself stuck and unable to access a page on the Altiris Console because it's hidden or otherwise MIA, here's the syntax that's sure to help.

You can use a URL to access the web page using the following URL in the browser.

http://localhost/Altiris/Console/ItemPage.aspx?ItemGuid=%GUID%

Just replace the guid with the item guid for that page. Also if needed, change the localhost if you are not on that NS.

Example (AD Import rules):

http://localhost/Altiris/Console/ItemPage.aspx?ItemGuid=4b96d980-2e27-42a0-a055-4c44ea3e40ac

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Migration User
Oct 31, 2007 01:34 PM

This is true, unless the page (child) item in the FolderBaseFolder table has more than one parent item.
A process in the Daily schedule truncates the FolderBaseFolder table and helps rebuilds it from another table, but if it has an issue like child items having more than one parent item, then the item is not put into the FolderBaseFolder table which is use to display page items in the tree pane.
Running a trace (Profiler or SQL trace)during the Daily schedule, should help to show this type issue.

Migration User
Oct 29, 2007 09:35 AM

usually running a repair option from the Add/Remove Programs listing for the solution will bring all the UI pieces back into the console.
Benjamin Z. Palmer
Architect | Workspace Design | The Hartford | Simsbury, CT 06082

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