A few weeks ago I had the pleasure to visit one of the Symantec customers I work with. They have been using VOM for a while and I wanted to hear from them how they are using our products. It was very nice to see how much value it is providing to them. Big topics where VOM is helping are around Compliance, Performance Statistics and Manageability.
When having an environment with hundreds of servers, having a way to determine the patch levels, versions, packages, etch is very important. Even more important to understand that all the configuration is running in compliance. This customer is using signatures from VOM and have even developed his own ones to verify every day that all the configuration is as it should be.
Another topic very appreciated is how VOM is helping them with performance statistics. It is very easy now to detect I/O peaks in advance that could lead to greater problems. Once they get the alert, they go to the performance graph to identify the issue and understand the reason of the alert. A single tool like VOM provides lot of value to proactively avoid errors.
Managing a large environment could be complex if not having the right tools. This customer was explaining how easy become to manage 100+ servers from a single console. Finding an object, understanding the application status, modify the configuration and many other task can be accomplished easily now.