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After Installing Ghost Console on Another Machine, Remote Clients Do Not Target New Ghost Console

Created: 02 Apr 2009
kewidogg's picture
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There are two ways you can get the client to report to the correct console.

These solutions assume you have a remote client installed, and that it is targeting a console other than the closest one:

Stop the Ghost Service

  • Click Start > Control Panel > Administrative Services > Services
  • Scroll down to any Symantec products. Click the Symantec product and click "Stop the service".

Delete pubkey.crt and dnscache.txt

  • Browse to C:\Program Files\Symantec\Ghost and delete the pubkey.crt and dnscache.txt files.

Start the Ghost Service

  • Click Start > Control Panel > Administrative Services > Services
  • Scroll down to any Symantec products. Click the Symantec product and click "Start the service".

You can reset the client:

Once the service is restarted, the client will search for the nearest console.

Copy the pubkey from the new console to the client(s):

Title: 'How to distribute the "pubkey.crt" file to multiple client computers'