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allways disable the Trace on SEPM

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Mar 15, 2013 07:46 AM

AjinBabu

HI All

Good Day ..

Must Disable the Tace on SEPM because it is a known problem with SEP. usually auditing people will find the following on environment.

Error

Error:"Trace method must be disabled, port 8014"

Environment

SEP Version: SEP 12.1
Server Operating System: Windows Server 2008 R2- Standard Edition

Cause

- How to disable the Trace?

Solution

- Go to C:\Program Files\Symantec\Symantec Endpoint Protection Manager\apache\conf folder

- Open httpd.conf in notepad and add "TraceEnable off" in the file and save the file.

- It will turn off the Trace.

- Restart the Apache web server and SEPM services from services.msc

As per tech Article TECH173154

Regards

Ajin

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Migration User

Mar 15, 2013 10:10 AM

Hello Sir,

It's very important to clarify that Symantec DO NOT advise to always disable trace.

The point of the TECH note that you mentioned is the following:

Issue:

Retina/Nessus network security scan shows vulnerability on the server. Error:"Trace method must be disabled, port 8014"

Problem

Retina/Nessus network security scan shows vulnerability on the server

So it is a very specific issue and not something that is ALWAYS do.

If you need any further assistance I advise you to open a case with our support teams we will be happy to help you.