Environment:

• Windows Server 2008 Standard Edition 64 bit
• Profiler.exe ver. 7.1.6851.0

Problem:

Profiler.exe crashes during some functions i.e. generating reports, profiling...

Solution:

1. Right Click on Profiler.exe under C:\Program Files\Altiris\Diagnostics
2. Go to Properties
3. Click the Compatibility Tab
4. Check the Run this program in compatibility mode for:
5. Change compatibility mode to Windows Server 2003 (Service Pack 1)