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Altiris Profiler.exe App Crash (CLR20r3 Not Available)

Created: 30 Nov 2011
Darrell Elmore's picture
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Environment:

  • Windows Server 2008 Standard Edition 64 bit
  • Profiler.exe ver. 7.1.6851.0

Problem:

Profiler.exe crashes during some functions i.e. generating reports, profiling...

Solution:

  1. Right Click on Profiler.exe under C:\Program Files\Altiris\Diagnostics
  2. Go to Properties
  3. Click the Compatibility Tab
  4. Check the Run this program in compatibility mode for:
  5. Change compatibility mode to Windows Server 2003 (Service Pack 1)