I found a very nice movie about Workflow that shows what it can do.

http://vids.myspace.com/index.cfm?fuseaction=vids....

Symantec's Altiris Workflow Solution v 6.0 is a series of products that were acquired from LogicBase called TLogic. Used together, they can help you automate virtually any IT process or workflow and imbed business logic into the processes too. The product can be useful for something that requires repetitive human interaction, such as designing an automated system for gambler's comp packages at a casino to keeping track of cleaned rooms at a hospital. Almost any type of process or Workflow can be automated with Workflow Solution.

Regards
ErikW