I recently found a good article in the Altiris KB about creating new menu items in the right click menu. The article shows how you can create a link for remote desktop but can be used to create any link.
For those that are not connected to the Internet, you may notice that when you install the Notification Server and click on Solution Center to download new solutions that the NS will sit there and wait while it tries to resolve to www.solutionsam.com\solutions\6_0.
Ever wondered how you automatically notify the user that a managed password (typically the Administrator account) has been accessed by an administrator when using Local Security Solution? No Notification Policy exists by default.
Altiris gets many support questions and queries such as Inventory data not being visible and SW Delivery jobs not getting deployed. A lot of the times the problem lies with licensing. If your licenses expire or you exceed the license count it can affect all tasks from running.
There is a known problem that sometimes arises when using Summary report definition. The COUNT does not report correctly but when drilling down the next level of the report is correct.
If you use VMware and Endpoint Security you know that you cannot run the ESS agent in a VM Session. The workaround is to load the agent onto your physical host machine and control it through the VM server.