Announcement: New Rewards Point System

Finally the voting system actually means something and provides feedback and credit to the authors. A much needed change. On the other end, it is unfortunate that the minimal points previously given for casting a vote have gone away. Users lose some of the incentive to actually provide feedback. Didn't that max out at five rewarded votes a day anyways?

How about giving points for the voter to give an incentive to vote. :D
The same 0.5 will probably do.

Using these will help other users who are searching and filtering on "solved" threads and have similar questions.

thank you,

Eric

Whats the meaning of contributing an idea How do i post it....!

So points have gone down very much.

any way it's ok for me but when we post an article we don't get points imidietly  and it takes more than a week.  people respond to that article but no points for too long creating a confusion whether it has been approved or not. so look for that.

and you should have some restrictions on registration process as non symantec users may create account and make useless posts for points. yoiu should use product sl no mandatory for registration.

this forum  should be for  the guys who are actually using symantec product and facing problem in the product.  not for other vendor users who use this forum as point making system.

yes  approving an article takes much long time
it should be fast enough so that evryone can post comment immediately on it

Are the points going to be back dated on previous posts as I have things that were marked as solution but only got 5 points for them.

1 Point for a comment is a bit low dont you think? This is putting me off contributing as there is no garantee someone will mark a correct post as a solution.

The new system was put in place on Monday, 11 May. Anything posted before that date was awarded points under the old system.

We hope that the original authors of a post will come back and mark any solutions that they received. Not only does this reward the solution provider, but also allows other users to more easily search for and find answers if they have similar problems. In addition, technical support and admins can mark solutions. We are going to be dedicated to marking solutions as frequently as we can.

Dear admins What about the user who added ther comments in post Before 11th may .....
They got reawrd by old System ... . . . .Even if there answer are not usreful ........ What Will happend To that....

i would like to asked its ok that we are reward with 1 point from 1 thums Up vote But nthing is rewarded to user who voted the post .... . . . . . So no one in making effort to vote any comments .... . . ???/ plz Look for solution of it.....

 but this will definately decrease fake user........
they will dissapointed by the new system of reward.....
keep it up......

The new point structure makes sense. The old way of giving out points for voting was just asking for trouble. Now when you see a thumbs up you can be sure that it's in response to the post and  not from some guy just trying to get 0.5 pts.

I recently discovered this whole points business when I was sent a total balance for my contributions.  Upon investigation I realized I had a fairly significant balance and was a bit further motivated to keep posting. 

While my posts were not motivated by greed as I was unaware of this point system I am finding dissapointed in the fact that solutions I have provided were not marked as such because that is a significant amount of points.   I would feel tacky emailing the author and saying "Hey pal, would you mind clicking the solution provided button on my post so I can get points" 

If the author clearly states in followup posts that the solution was provided can we ask someone at symantec to mark it as a solution?

Thanks.

Please take in mind that the rewards are a vary compelling way to get some money. But it is not about the money. A lot of technicians give answers on other websites also and there is no reward on them. If you contribute a lot in the Microsoft area, you can get the MVP (Most value added Professional) certificate. That is a very rare and wanted certificate.

I would trade all my points to get that kind of recognition from Symantec. I do not post for the points still I like the idea. I contribute to help people get the best out of their job.
I reallt appreciate if you all take the time to vote for a article, comment or other piece on the website. That will give the writer a much better feeling and then they really deserve the points.
So start voting if you like an article. Don't vote to fool the system. The new system will give me less points but a better feeling. I really believ that counts.

Has anyone actually claimed and received a prize from these rewards?  Just curious.  :) 

Thanks!

These are all good, healthy, and encouraging discussions - I concur to Erik, there are many forums and websites that do not reward people for helping others, but a lot of good people are so willing to help others is really a good culture.

Thanks to Symantec for the rewarding system to encourage people keep doing the good work.

If you get an answer to your question, please set it as the solution. That will reward the person who gave the solution. But don't do it to just give him points. If you do so, you will give other visitors on this site a wrong idea. They read the question and then think is solved, but it isn't because you rewarded just for the points and not for the solution.
Eventually it will make connect much better because new visitors can very fast see that the question is answered correctly.

Take some time to go back in history and remark your questions as solved if they are. Even the almost three year old history of Juice and connect diserves solutions.

If you read an article that is really of interest and worth to read! Vote on it. If you browse the articles you should see many votes on good articles and a fewer votes on the not so good or absolutely bad articles.
By voting on good articles you can help us set a guideline to read.

lot's of votes: Absolutely worth the time reading
Fewer votes: Hmm might have some time
No votes: Sorry guy's

I am getting confused with this as I have had 10 points deducted for a 1 - vote. Is this correct. I am also annoyed as the comments I made we perfectly valid!

its great that symantec have user oriented and solution oriented people like Kevin.

actually this problem was not faced by him; but the prompt response given by kevin is appreciable.

What happens for old articles that were awarded under the "old" points system? If someone votes on those now do they get the new "bonus" points? I sometimes receive messages about old posts, such as the Pimp my console tech tips, if they vote on those now, do I get bonus points? I wouldn't think that is the case, but I'm curious.

----

Also is there a  time limit on the votes? If I post an article today and a year from no someone finds it beneficial do I still get points from their vote even though the article is now old?

Thanks and keep up the great work!

Screenbert

You will get points on old articles for votes indeed.
And yes even for articles that are over 2 years old.
So that answers your question.

can you please guide as to what kind of difference is between creating blog and creating forum?

About Blog and Article difference, please read the post : What's the Difference Between a Blog and an Article: Content Explained

Regards,
Paolo

 The new point system has improved the standard and Quality of the forum a lot.Now we do not see those one liners after every comment..( nice work..same here..me too..) just to add 5 points in their kitty.
Now what everybody is more concerned about is giving a resolution in one comment and they don't mind how much they have to type for it...
the quality of posts seen now is far more better than what was seen then.
Voting system is also played a major part in it as everybody know what they write should be good enough if not marked as solution should atleast get a vote and not negative.( no body likes that )
The new Idea column has also got a high attention from users  "Innovation" that was missing earlier or was being un-heard. Until it became red hot thread nobody cared about it.

HI
i am not able to see 25 points in my account ( https://www-secure.symantec.com/connect/myuserpoints/1098281?page=3 ) even as per the above chat i posted/marked the solution of the problem but i am not able to see my 25 points:(

i like to share the marked solution link below
https://www-secure.symantec.com/connect/forums/restore-failed-recover-requested-files5
https://www-secure.symantec.com/connect/forums/sql-backup-restore-failed

Hi Zahid,

I'm not sure I understand your question but after examining your posts I see that one is a solution to your own question.

Our system doesn't allow users to earn points by marking their own posts as solutions to questions.

I hope this explanation makes sense.

Thank you for contributing to Connect.

Kevin

I completly forgot about this point

Pointing system is i think just fair. Keep on posting great ideas/tips and earn!