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Backup Exec

Backup Exec 2010 R2 – Highlights

Created: 10 Aug 2010 • Updated: 28 May 2014 • 23 comments
BE-Billy's picture
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Customer satisfaction is paramount to all things in the eyes of the Backup Exec product team.  Backup Exec 2010 R2 is a release that represents Symantec’s ongoing commitment to product quality, platform support and ease of doing business.  We have listened long and hard to the very active Backup Exec community and are delivering on both usability and overall customer experience.  Whether you are just joining the Backup Exec family or if you are just curious about why now is a great time to upgrade your existing Backup Exec installation, Backup Exec 2010 R2 is THE place to start!

So…what’s new in R2?

Backup Exec 2010 R2 focuses on three major themes:

PROTECT SOONER:

Backup Exec 2010 R2 has taken great strides to ensure that our customers are able to not only install and/or upgrade with confidence, but to also ensure that you are able to begin protecting your data as soon as possible post installation and/or upgrade.  We have created several tools based on your direct feedback in usability studies, forum posts and beta program participation.

 New! Typical installation
Backup Exec 2010 R2 now includes a “typical” installation choice that allows you to accept the most common Backup Exec defaults in order to get installed and running as quickly as possible.  Through research in our support database we realized that many customers shared a common set of installation parameters and as such we are now offering the "typical" installation to meet the needs of the most common Backup Exec installation.

New! Improved backup wizard
We have also completely redesigned the in-product backup wizard to ask realistic questions including: What to back up?  Where to store the backup?  When to run the backup? How long to keep the backup?  Through our customers' participation in usability studies we realized that by asking the “real” questions of data protection we could guarantee an easier backup job creation process and a more comprehensive backup overall that is more of a tailored fit to your environment.

New! Upgrade “roll back”
Finally, Backup Exec 2010 R2 also now has the ability to “roll back” in the event of an incomplete upgrade.  Our customers have spoken loud and clear about how important an easy and successful upgrade process is to their environment but also that a means to “reverse” or “roll back” the upgrade in the event of an incomplete installation and/or migration of Backup Exec data.  Again, Symantec is committed to our customers and has responded with fulfillment of your request.

PROTECT SMARTER

Backup Exec 2010 R2 now contains many new features to ensure that you are aware of when your maintenance contract is up for renewal, that you are up to date on the latest Backup Exec news and also that you are using the correct Backup Exec database and/or application agent to protect your mission-critical business data. 

New! Renewal Assistant
In order to remain current on Backup Exec maintenance, Backup Exec 2010 R2 introduces a new integrated “Renewal Assistant” to the home screen of the product.  The Renewal Assistant uses an active internet connection and Backup Exec maintenance serial numbers (found on your licensing certificate) to connect to symantec’s maintenance database.  The maintenance database will then in turn populate Backup Exec with renewal reminders that are useful to facilitate the maintenance renewal process.

New! Integrated RSS Reader
In order to stay updated on the latest Backup Exec news, technical forum posts, ideas and events, Backup Exec 2010 R2 now includes the “RSS Reader”, located on the Home screen.  This very rich RSS reader not only keeps you up to date on Backup Exec news but it also allows you to track any item on the Symantec CONNECT website:  http://www.symantec.com/connect/

New! Backup Recommendations
Very often we see customers that are not properly protecting Microsoft Exchange, SQL, SharePoint and Active Directory via provided backup API’s but rather are using either the incorrect agent or are taking the Microsoft application offline and protecting it in a “flat file” state- all the while having to disconnect users from the application.  In order to ensure that you are getting the most out of Backup Exec and taking advantage of the enormous time and space saving single-pass backups with Granular Recovery Technology (GRT) and a true application-consistent backup, Backup Exec 2010 R2 now provides “Backup Recommendations” in a small section of the job log as well as in a specialized report that may be run independently of a backup job.

PROTECT MORE

Here on the Backup Exec team we understand that our customers run just about every major application and use about every major piece of hardware available on the market today.  As such, Backup Exec is a product that you can count on to support most major releases of our supported applications, databases and hardware in very short order once they are available to the public.  In Backup Exec 2010 R2 we are proud to announce support for many new and updated applications/databases/platforms including:

  • Microsoft SharePoint 2010
  • Microsoft Exchange 2010 SP1
  • Microsoft SQL Server 2008 R2
  • VMware vSphere 4.1
  • Mac OS X Snow Leopard
  • Microsoft Exchange 2010 SP1
  • Microsoft SQL Server 2008 R2
  • VMware vSphere 4.1
  • Mac OS X Snow Leopard (10.6)
  • Symantec Enterprise Vault 9
  • NetApp ONTAP 8.0
  • EMC DART 6.0
  • OST support for Data Domain DDOS 4.8 with Boost Technology (via the Backup Exec 2010 Deduplication Option)

 
ADDITIONAL INFORMATION

  • Customers who are current with maintenance or support contracts for previous versions of their licensed Backup Exec software can upgrade to the appropriate Backup Exec 2010 R2 licenses at no additional charge. Download Here!
  • Existing customers who do not have current maintenance or support may purchase version upgrades at up to 35 percent off MSRP. Save Now!
  • Interested in taking Backup Exec for a test drive?  A 60-day trial of Backup Exec 2010 R2 is now available. Try Backup Exec!
  • For more information, please visit the R2 FAQ page.
  • For licensing information, please visit the Backup Exec licensing page.

 
We hope that you will find Backup Exec 2010 R2 as an example of the power of community feedback as well as a sign of Symantec’s ongoing commitment to product quality and ease of doing business.  Please continue to help make Backup Exec better by participating in the product forums, product surveys and the product ideas page- your feedback is highly valued and much appreciated!
 
Thanks!
The Backup Exec Product Team

Comments 23 CommentsJump to latest comment

Symanticus's picture

wow, this is sounds convincing :-o)
where can i get the binary files ?

/* Infrastructure Support Engineer */

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BE-Billy's picture

Hi Albert,

Please see the links at the bottom of the above blog post.  Most specifically, the R2 FAQ link.

Thanks!
Billy Cashwell
Product Manager, Backup Exec

 

Billy Cashwell

Sr. Product Manager, Backup Exec

Information Management Group

Symantec Corporation

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mfarhan's picture

this is convincing. i ll try upgrade my be12.5

-------
Regards
-mfarhan

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Jeremy Roberts's picture

Bet it still restarts the SQL services (have never understood why it needs to do this) during the upgrade which is real pain when you have a SQL server with several other DBs installed.

You have been warned!

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Suleman's picture

How much of the resources RAM will this update/upgrade take up and what support or additional features does it bring to SBS 2008. Also Does Hyper-V benefit fro this update in terms of features.

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JoaoMatos's picture

This sounds great.

Regards,

JoaoMatos

Hope this piece of Information Helps you... and if it does then mark this response as Solution....!!!

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Gary Karasik's picture

Will my BEWS 2010 licenses work in BEWS 2010 R2, or do I need to apply for separate licenses?

GaryK

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pkh's picture

Your BE 2010 licences will work with BE 2010 R2

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cheungne's picture

Will Symantec suggest R2 or upgrade to SP1 for BE 2010? May i know what is the difference between the two?

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pkh's picture

BE 2010 SP1 is a rollup of fixes that was released previously.  SP1 can be installed via LiveUpdate

BE 2010 R2 includes additional functionalities.  Unlike SP1, you got to upgrade to R2.  You cannot just run LiveUpdate.

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cheungne's picture

May I know which should i choose (SP1 or R2?) if i am installing a brand new server?

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BE-Billy's picture

Hi Cheungne,

I would recommend going with R2 in order to take advantage of the improved simplified installation and backup methods as well as the new Renewal Assistant to ensure that you are aware of your maintenance contract information from within Backup Exec.

Thanks!
Billy

 

Billy Cashwell

Sr. Product Manager, Backup Exec

Information Management Group

Symantec Corporation

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yunusf2's picture

guys,   
            i can upgrade my be2010 to be2010R2 for free??

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pkh's picture

Yes.  You can use your BE 2010 licences with BE 2010 R2

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nimrod2501's picture

Dear Experts,

Is this possible to upgrade my Backupexec 2010 to R2 using liveupdate?
I have this prompt from Liveupdate saying that there is an available update which is R2 and SP1.
So can we do this in Liveupdate? because I saw on above thread that we cant use this.
And one more thing, the R2 update using Liveupdate is only 2mb big.

Also do I need to install SP1 if I will install the R2 update?

Thank you very much for your replies!

best regards,

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BE-Billy's picture

Hello,

The LiveUpdate entry that you saw for R2 was informational and directs you back to symantec fileconnect in order to get your R2 install files.  As for which one to go with- SP1 or R2- go with R2- it has all of the fixes from SP1 as well as the new features outlined in this blog.

Thanks!
Billy

 

Billy Cashwell

Sr. Product Manager, Backup Exec

Information Management Group

Symantec Corporation

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Tim1130's picture

BE-Billy, have you actually checked with support - you would know that the OSX agent in BE2010r2 still does not work - it simply fails to install.

You should really be more careful with your PR statements; we bought the license and support and still do NOT have a WORKING product. 

Thanks

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BE-Billy's picture

Hi Tim,

 

Here is what we support per our software compatibility list (SCL):

 

 

Mac OS X [1] 10.4 x86-32bit
Mac OS X [1] 10.4 x86-64bit
Mac OS X [1] [2] 10.5 x86-32bit
Mac OS X [1] [2] 10.5 x86-64bit
Mac OS X [1] [3] 10.6 x86-32bit
Mac OS X [1] [3] 10.6 x86-64bit
 
1. Workstation and Server
2. All MAC OS X 10.5 supported up to and including the most recent patch level.
3. Backup Exec 2010 R2 only
 
If you are experiencing issues with the installation, please contact technical support.  All Backup Exec 2010 licenses come with maintenance, which entitles you to technical support.
 
Thanks!
Billy
 

 

Billy Cashwell

Sr. Product Manager, Backup Exec

Information Management Group

Symantec Corporation

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peterc's picture

I'm looking for fixes, not more features.  I see nothing in this PR that looks enticing.

Customer Satisfaction for me is concentrating on bug fixing and more accurate error messages, not more "features"

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teiva-boy's picture

Read the release notes on the support site for R2, and there are numerous bug fixes.  Of course, new features have a way of introducing new bugs...

There is an online portal, save yourself the long hold times. Create ticket online, then call in with ticket # in hand :-) http://mysupport.symantec.com "We backup data to restore, we don't backup data just to back it up."

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ramysameh's picture

I want to upgrade my Backup Exec 12.5 to Symantec Backup Exec 2010 R2 without any corruption to the data .

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ajay sharma1234's picture

Currently we are on windows 2003 STD service pack2. we have installed symantec 2010 R2.. now can we upgrade our OS to 2008  32 bit.... I am planning to directly upgrade 2008. is it compatible with this

thanks & Regards,

Ajay Sharma

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ajay sharma1234's picture

If i install Backup exec 2010 R2 then will it give any error with already installed Remote agents in server. this agents are installed when we used 12.5 and upgraded it from 2010 . i want to aks wether I need to update Agent on All the windows server after upgrading our backup exec 2010 server to 2010 R2.

Thanks & Regards

Ajay Sharma

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