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Backup and Recovery Community Blog

Backup Exec Sevices Issue

Created: 21 Oct 2011 • 1 comment
Vinothkumar's picture
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Issue:

Unable to restart the backup exec services from Tools menu, click Backup Exec Services

Error/Scenario:

While restarting the service the services gets hang, unable to stop the services or start the services

Resolution:

If the backup exec services hangs while restarting from Tools menu, click Backup Exec Services then we need to manually stop the services and start the services

We can start or stop the services manually from services.msc (Windows Services) option.

If the service is in "Stopping" or "Starting" status then we need to kill the services from task manager

Taskmanager >> Processes >>End the services.

After killing the services we can manually start the services and we can open the backup exec.

Applies To:

Backup Exec 2010

Backup Exec 12.5

Backup Exec 11d

Backup Exec 10.0

BacBac 

Comments 1 CommentJump to latest comment

vamsivaddi's picture

Hello,

I am facing a same issue with RAWS service on Media Server.

But i cannot be able to stop this service from Services.msc and Task manager.

The service remains to be in stopping state i am not getting stop option from service properties from services.msc.

What might be the issue?

Your help will be highly appreciated.

Thanks & Regards,

Vamsi Krishna