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Backup failing with error code :-96.

Created: 06 Aug 2013 • Updated: 03 Nov 2014 • 4 comments
Mack Disouza's picture
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·         We checked the Scratch pool .Enough Scratch tapes are available. Restarted the backup but failed again with error code:-96.

 

·         Ran the inventory in order to update the volume configuration. Resubmitted the backup again but failed with error code:-96

 

·         Stop and start Netbackup services on Master server twice (chev1bkp2).

 

·         Manually change the Volume pool of a tape from GUI and put some tapes to the volume pool SAPDB4WEEKS. Resubmitted the backups but failed again. No luck.

 

·         Enough scratch tapes available in scratch pool.

o   chev1bkp2{root}# vmquery -rn 0 -bx | grep -i scratch

 

o   002072  HCART3    TLD      0      32     -     000_00000_    -          63     10/05/2011 03:53     ---      ---   Scratch            

o   002246  HCART3    TLD      0      14     -     000_00000_    -         121     08/11/2011 01:31     ---      ---   Scratch            

o   002249  HCART3    TLD      0      17     -     000_00000_    -         149     09/07/2011 00:26     ---      ---   Scratch            

o   002945  HCART3    TLD      0     209     -     000_00000_    -          32     09/24/2011 03:15     ---      ---   Scratch            

o   002948  HCART3    TLD      0     206     -     000_00000_    -          30     09/01/2011 05:06     ---      ---   Scratch            

o   002949  HCART3    TLD      0     220     -     000_00000_    -          97     10/30/2011 11:19     ---      ---   Scratch            

o   002960  HCART3    TLD      0     192     -     000_00000_    -         270     10/10/2011 12:32     ---      ---   Scratch            

o   002967  HCART3    TLD      0     184     -     000_00000_    -          44     10/10/2011 21:34     ---      ---   Scratch            

o   002968  HCART3    TLD      0     185     -     000_00000_    -          35     09/08/2011 01:32     ---      ---   Scratch            

o   002971  HCART3    TLD      0     198     -     000_00000_    -          40     09/10/2011 08:23     ---      ---   Scratch 

          

o   chev1bkp2{root}# vmquery -rn 0 -bx | grep -i scratch |wc -l

o   10

·         Scratch pool is well configured with the name scratch.

o   chev1bkp2{root}# /usr/openv/volmgr/bin/vmpool -listall |grep Scratch

o   pool name:    Scratch

o   -------------------------------------------------------------------------------------------

o   pool number:  5

o   pool name:    Scratch

o   description:  Volume Pool Reserve

o   max partially full:    0

o   -------------------------------------------------------------------------------------------------

 

·         Temporarily changed the volume pool of failed backups from (SAPDB4WEEKS) to (APP4WEEKS). Resubmitted the backups but failed again.

·         Attached are the BPTM logs for today. 

 

Need solution .

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Mack Disouza's picture

Need Help..Anyone please ?

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CraigV's picture

,,,you've created a forum query under the Blogs section...hit the link below to add this into the correct forum:

https://www-secure.symantec.com/connect/backup-and...

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

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Vickie's picture
Hi Mack,
 
As suggested by CraigV, create the contect in Forum Discussion instead of a Blog. There you will get promt response.
 
Regards,
Vickie
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dcesaravanakumar's picture

Any one can explain about pure disk .

 

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