Battery Recall - Dell Client Manager

Perhaps you have heard that there was another battery recall announcement made on 10/30/2008 for Sony batteries manufactured from 10/2004 to 6/2005 which affect HP, DELL and Toshiba. While these batteries may have been manufactured some time ago, they may exist in some of the notebook models in your environment today. For a complete list of affected Dell Notebooks you can visit https://www.dellbatteryprogram.com/

Those who have Dell notebooks in their environment will be happy to know that Dell Client Manager pulls enough information to identify batteries by manufacture and manufactured date.

This tech tip includes a DCM 2.2 report which can be imported into any NS running DCM 2.2. Using this report, you can easily identify those systems with potentially faulty batteries - simply specify the appropriate parameters:

• Manufactured Before: 06/30/2005
• Manufactured After: 10/01/2004
• Battery Manufacturer: %Sony%
• Model: %

If the report returns any systems - there is a good chance their Sony battery needs to be sent back and replaced. To be absolutely certain, remove the battery to get the Dell Part Piece Identification (PPID#) from the sticker on the battery. Check to see if the PPID matches any of those listed on www.dellbatteryprogram.com

Unfortunately the PPID is not included in the Batteries instrumentation (it's only located on a sticker), which means Dell Client Manager cannot pull it as a part of its inventory scan - so the process is not entirely automated, however this report will save you the time you would've spent removing other vendors batteries (SMP, Sanyo, Samsung, etc) and Sony batteries manufactured at an unaffected date. I’m not exactly certain, however I believe the PPID you enter on the dellbatteryprogram.com site simply checks the manufactured date to determine if its a recall candidate – something you don’t know unless you’re using Dell Client Manager!

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