Be aware: The NetBackup 6.x End of Support Life is fast approaching!
With NetBackup 7.5 now on the horizon, it's time to make sure you're aware of the coming end of support for NetBackup 6.x. It's hard to believe it will have been seven years since the NetBackup 6.0 release!
On October 3, 2012, NetBackup 6.x will reach End of Support Life (EOSL). This includes ALL 6.0 maintenance packs and 6.5 Release Updates.
The NetBackup 6.x EOSL means that in order to continue receiving NetBackup support, an upgrade to NetBackup 7.x will be necessary.
Version 18.104.22.168 is the latest available update today. (The 22.214.171.124 maintenance release is expected to see release in March. It is expected that this will be the final 7.1 update.)
In March 2012, NetBackup 7.5 GA will also be available as an upgrade path.
There is no cost to upgrade for customers with a current maintenance contract; however, you may find that additional or updated hardware is needed. Use SORT to help shine a light on any hurdles to your upgrade.
Did you know we also sell NetBackup Appliances? They can also be an effective strategy to achieve both a software and hardware refresh.
Here are some more links which may help:
TECH77075: The official EOSL statement for NetBackup 6.x (originally sent 1/19/2009, updated 2/1/2010)
TECH76123: Frequently Asked Questions about Symantec Business Products End of Life
TECH74584: The NetBackup 7.x upgrade portal
More information about NetBackup Appliances can be found at www.netbackupappliance.com
More information about NetBackup Release Details can be found at http://www.symantec.com/business/support/index?page=releasedetails&key=15143
Q: If I have an open 6.x case on Oct 3, 2012, what happens to it?
A: The EOSL is a milestone for opening new cases. Your case will remain open and work will continue until your issue is resolved.
Q: Can I still use NetBackup 6.x clients with 7.x servers in a supported configuration?
A: You can, but after the NetBackup 6.x EOSL date, no support will be provided for them.
Are there other questions? Please ask me here or contact your sales engineer!
PLEASE don't get caught in an unsupported configuration in October - if NetBackup 6.x is still in your enterprise, start making your plans NOW!