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Biomni release new version of Service Catalog for Symantec

Created: 29 Jul 2010 • Updated: 29 Jul 2010
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The Biomni Service Catalog solution (www.biomni.com/symantec) delivers a fully integrated industry leading Front Office ‘bolt-on’ to the latest Symantec End Point Management, Workflow and Service Desk solutions.
With its point and click configuration, the solution empowers service owners to define and publish their service offerings to targeted user groups, whilst seamlessly leveraging the power of Workflow Solution for request fulfillment. Features include...

  • A single intuitive personalized interface for all service offerings 

  • Service Portfolio and Catalog Management offering full life cycle management of any business or technical Service alongside associated request forms

  • Dynamic easily configured request forms to capture options and preferences

  • Multi-vendor catalogs presented to users either directly in their native format or embedded within pre-approved bundles and service packages

  • Approval routing rules to ensure requests receive correct authorisation before entering fulfilment

  • Seamless web service integration to Symantec solutions, including CMDB, Asset Management, Workflow, and Service Desk

 To understand more please visit www.biomni.com/symantec