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Connect Updates (12 Apr 2011)

Created: 12 Apr 2011 • Updated: 02 May 2012 • 16 comments • Page Views: 1
Kevin's picture
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  • Added new tallies, # of Articles and # of Solutions to Trusted Advisor tab of the leaderboard widget.
  • To tighten security on our data entry forms, added a Brightcove ID field to the Video content type to avoid pasting code in the create form.
  • Resolved an issue with the Thread count on Community-level forum lists.
  • Resolved an issue with the reporting of "Me Too" votes on Known Issues.
  • Resolved an issue with Rewards messages not appearing when rewards points were earned.
  • Added Omniture tracking capability to the site search and search results pages.
  • Added Omniture tracking capability to the Connect RSS feeds.

Comments 16 CommentsJump to latest comment

Marianne's picture

Hi Kevin

Thanks for the updates - points are now showing after adding a post.

Only problem - it now shows a bit TOO much. When I give a 'Vote Up', I see that user's points:

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

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Mohawk Marvin's picture

I couldnt help but test this, sorry! And fyi still exists as an issue

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Marianne's picture

NAUGHTY!!!

But thanks for the point!

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

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Kevin's picture

So, I'm a bit confused by this request.

I can see any user's point totals by visiting their profile page (clicking on their username) or by checking the "dashboard" but you don't think we should be showing the same info in these status messages?

Kevin

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g_lee's picture

Kevin,

I don't think normal users (ie: non-admins) normally see a user's points when you go to their profile/dashboard - normally it only displays how long they've been a member, etc

... hence the sudden appearance of points totals for other users is slightly disconcerting :\

edit: mentioned here as well - https://www-secure.symantec.com/connect/forums/bug...

If this post has helped you, please vote or mark as solution

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JesusWept3's picture

couldn't agree more, and i have the same experience, i can't see what peoples points are on any of the pages except the vote results

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Kevin's picture

Ah, it makes sense now.

Since the "notice" functionality comes standard in the code we'll need to have a developer modify the code to change this default behavior.

Thanks g_lee

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Kevin's picture

If we don't put the user or the points on the message, what would you like displayed?

Thanks,
Kevin

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Kiran Bandi's picture

Also again "No Items Were Found" is back... @ backup and archiving forums.

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Kevin's picture

Kiran,

Can you please post your bug report to a new thread in the symantec-connect forum?

http://www.symantec.com/connect/inside-symantec/fo...

Thanks,
Kevin

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Marianne's picture

Hi Kevin - we want to see our OWN points each time we earn, but as from today, when we click on 'thumbs up' for another user, it shows a banner like the one that I've posted above, showing that user's points (same with other users who give me a 'vote up' - it shows MY points at the top of their screen). That is what Mohawk Marvin did when he gave me a 'thumbs up'!

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

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Kevin's picture

Okay, I'm understanding:

The banners that pop up when you enter a blog post and say, "Congrats Marianne, you've earned XX points" are useful but the ones that pop up when you're voting or marking a solution (that award points to other users) are unnecessary and are sharing too much info, correct?

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Marianne's picture

Correct - I'd like to see my own points when I earn - not the other user's points when I give him/her a vote up.

This is what just happened to me:

I posted a comment and at the same time gave JH a 'thumbs up'. Result:

 

Too much info.....

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

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CraigV's picture

Hi Kevin,

 

You need to post something either before/after thumbing someone up/down. Even if you thumb them up/down, and you post in another post entirely, you're going to see what Marianne posted.

I've been getting that since yesterday :)

 

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

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Andy Welburn's picture

Nothing with the thumbs up on two different threads & then I got three "info" lines when I subsequently created a new reply to a post - all on unrelated discussions.

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Kevin's picture

Yeah, the status messages only appear on a page refresh so if you're casting votes in the background you won't see a message until you reload the page (which happens when you submit a reply to a post).

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