My name is Mithun Sanghavi and I am part of the Technical Support organization at Symantec. I’m sure you have had a few “How do I..." or "Where can I find...?” kind of questions about Symantec Endpoint Protection. This blog is to assist Symantec Endpoint Protection users with answers to these questions.
First off, I want to introduce you to SymWISE. This is our new product support knowledge base. It is available for our users and partners. This system is an online resource for support information for all Symantec products. SymWISE is one component of a larger effort to provide online resources and self-service options for our users and partners.
- Best practices
- How to instructions
- Technical product information
- Troubleshooting tips
SymWISE features a search engine to help you find the information you need for any Symantec product. This article will help you navigate SymWISE
Symantec Endpoint Protection Team has deployed a team of Tech Support Engineers who work via social media to find our users who need assistance.
You can find us on Twitter at
I am available on other forums as well.
- Symantec Connect
- Spiceworks - http://community.spiceworks.com/profile/show/Mithun%20Sanghavi%20(Symantec)
I also urge you to check out the Symantec Connect Forums. This is where members of our development and product management teams as well as other Symantec users gather to discuss all things related to their solutions. You can find us inside Connect at
SymWISE is just one place to find the information you need. My team is another. Do not hesitate to contact me here or the venues above with any questions you have about Symantec Endpoint Protection.
You could also Create a case with with Symantec Technical Support Team. Check this Article below:
How to create a new case in MySupport
Phone numbers to contact Symantec Technical Support:-
Regional Support Telephone Numbers:
- United States: 800-342-0652 (407-357-7600 from outside the United States)
- Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
- United Kingdom: +44 (0) 870 606 6000
Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp
Hope that helps!!