A couple of recent articles with a different take on online security and consumer confidence
Created: 11 Nov 2009 | Updated: 18 Dec 2012
Two articles recently came to my attention because I'm quoted in them. Ordinarily I wouldn't blog something for that reason alone, but each of these articles took a somewhat novel angle on the topic of security fears among site visitors and what businesses can do to alleviate them. Therefore I thought they were worth bringing to your attention.
Smart Computing covers alternative (aka non-credit-card) payment services and how they play into consumers' security fears and therefore shopping cart abandonment.
E-Commerce News breaks the issue down into three components: Educating consumers, developing trust, and marketing security. Enjoy.
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