Do NOT encrypt if you're running the latest Macs powered by Intel's Ivy Bridge CPUs
If you recently purchased a MacBook Air (Model 5,2) or a MacBook Pro (Model 10,1), do NOT encrypt your laptop with the current release of PGP Whole Disk Encryption for Macs (10.2.1 Build 4461).
These are the latest Macs just released by Apple based on the Ivy Bridge Processors from Intel.
Based on our QA testing thus far, we are observing these Macs not booting properly after authenticating the PGP WDE Bootguard screen. Our engineers are aware of the problem and are busily working on a solution to this.
Please check back to this blog for the latest updates.
7/17/2012 @ 1:57 PM PST - Hot off the presses from engineering. A hotfix to address this issue should be available by the end of July or beginning of August. I will update this posting with any follow-up information that I have. Thanks for your patience and understanding.
8/3/2012 @ 4:23PM PST - Per PGP_Ben's post below, a hotfix is available as of now. You must however contact support to receive this hotfix due to laws pertaining to encryption. This hotfix is called 10.2.1 MP2HF3. Here's a KB link for a little bit more information. http://www.symantec.com/business/support/index?page=content&id=TECH191890
9/17/2012 @ 8:27PM PST - I just received an email from one of our Support Engineers indicating that the Ivy Bridge CPU/Chipset is now supported. You will need to be running 10.2MP3 for proper support. Please download this from FileConnect. Thanks for everyone's patience.