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Download Insight in SEP 12.1

Created: 17 May 2012 • Updated: 17 May 2012 • 5 comments
Chetan Savade's picture
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Hello Everyone,

Auto-Protect includes a feature that is called Download Insight, which examines the files that users try to download through Web browsers, text messaging clients, and other portals.

Supported portals include Internet Explorer, Firefox, Microsoft Outlook, Outlook Express, Windows Live Messenger, and Yahoo Messenger.

Download Insight determines that a downloaded file might be a risk based on evidence about the file's reputation. Download Insight is supported only for the clients that run on Windows computers.

You can enable or disable Download Insight and change how sensitive Download Insight is to potentially malicious files. You can also specify the additional criteria that Download Insight uses when it makes a decision about a file. Use these settings to help control the number of false positive detections.

You might want to customize Download Insight settings to decrease false positive detections on client computers. You can change how sensitive Download Insight is to the file reputation data that it uses to characterize malicious files. You can also change the notifications that Download Insight displays on client computers when it makes a detection

Few Helpful Articles:

Customizing Download Insight settings

http://www.symantec.com/docs/HOWTO55253

Why in spite of having Download Insight and Autoprotect enabled in SEP client 12.1, some files are only detect after being downloaded?

http://www.symantec.com/docs/TECH162233

Managing Download Insight detections

http://www.symantec.com/docs/HOWTO55252

“Expected behavior of Download Insight”

http://www.symantec.com/docs/TECH171776

 

Comments 5 CommentsJump to latest comment

Srikanth_Subra's picture

Hi,

Thanks for the info..iam having one doubt..whether it will affect the performance if we turned ON both insight and auto protect?

Thanks & Regards,

 Srikanth.S

"Defeat the Defeat before the Defeat Defeats you"
(Swami Vivekananda)

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Chetan Savade's picture

Hi,

It won't degrade the performance. 

Chetan Savade
Sr Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

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TimEmery's picture

Hi Chetan,

 

Is chrome support on the roadmap? (We have many web devs using chrome)

 

Cheers

Tim

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Chetan Savade's picture

Hi,

Supported Web browsers are as per the following.

• Microsoft Internet Explorer 7, 8, 9, or 10
• Mozilla Firefox 3.6 through 15.0.1
• Google Chrome, through 22.0.1229.79

Note: This list of supported browsers applies to the Symantec Endpoint Protection Manager only. For a list of supported browsers for Browser Intrusion Prevention, please see Supported Browser versions for Browser Intrusion Prevention

http://www.symantec.com/docs/TECH174537

Also check this article.

System Requirements for Symantec Endpoint Protection, Enterprise and Small Business Editions, and Network Access Control 12.1.2

http://www.symantec.com/docs/TECH195325

Chetan Savade
Sr Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

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TimEmery's picture

Thanks for the fast response, the information you have provided is very useful.

 

Thanks

Tim

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