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EM&V Community Update 

Apr 30, 2009 01:27 PM

Community involvement isn’t a new thing to most of you, having migrated from the Juice. As your admin I prefer to stay behind the curtain and let you run the show while I sort out issues behind the scenes. But it seems that my role with Connect is a bit different now. Every now and again I need to draw your attention to something that you may not be award of or you may find interesting.

Firstly Congratulations for being the community with the longest name! Endpoint Management and Virtualization! If anything begs for an acronym that does! Since the Connect site launched our numbers have increased steadily and while I know some of you still miss Juice, you’ve found that Connect is a useful resource for help and information.

One feature that is new to us is the “solved” feature in forums. The is a great way to help others who may be searching for information find solutions when they find a post relating to the problem they may be having. Users who start the thread, Community Managers, Trusted Advisors, and Moderators all have the capability to mark a post that solves the problem. Additionally seeing that green check mark gives us an idea of how healthy the community is. So take some time to mark that solution!

We have some great plans for the next few weeks, both in Connect and in this community. I won’t spoil the surprise, but I’m looking forward to it!

As always, if you have any questions regarding this community or Connect, send me a PM and I’ll do my best to answer you.

Cheryl

Endpoint Management and Virtualization
Community Manager

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Apr 30, 2009 05:53 PM

Pidgin also does a fine job of integrating IM and IRC into one client.

Apr 30, 2009 04:01 PM

I agree ohzone, another amazing resource that users have at their fingertips is the chat room.  Questions and answers are a common thing at the chat so stop in by if you wish to ask a quick question or just want to keep updated on the latest news of the products.

You will need to download a IRC client, I recommend

http://www.mirc.com/

If you use Firefox, there's an IRC client add-on that works like a charm.  You can get it here:

https://addons.mozilla.org/en-US/firefox/addon/16

Server: irc.freenode.net

Channel: #Altiris

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