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Enable the Manually Live Update Tab on Clients

Created: 24 Dec 2012
rs_cert's picture
+18 18 Votes
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Hi

Below are the Step which can help to Enable the Live Update Tab on that client which are managed by Server but not in office domain/network

 

Double click on Symantec Client shield from Taskbar.

Go to HELP AND SUPPORT -> TROUBLESHOOT

From TROUBLESHOOT Tab Export the Policy from Policy Profile

Save it with name of Policy.xml in your Local System

Edit the Policy.xml in Notepad

Find the below Content and make the appropriate changes mention below.

AllowManualLiveUpdate, AllowPatchByLiveUpdate

 Set the Value as "1"

(I.E AllowManualLiveUpdate="1" , AllowPatchByLiveUpdate="1")

Than save the file in XML format and import the same.

Import Step

Go to HELP AND SUPPORT -> TROUBLESHOOT

From TROUBLESHOOT Tab Import the Policy from Policy Profile

Add the same file.

After add the policy Live Update Tabe getting enabled.

Click on that tab and it able to download the defintion directly from Internet.

Hope this information help to you