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Endpoint Protection: different versions of SEP11 RU5

Created: 20 Nov 2009 • Updated: 20 Nov 2009
DominikG's picture
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I recognized something strange, which has been quite confusing for some of our customers. Actually the current version von Endpoint Protection (11 RU5) is published with two different version numbers. The packages, you receive through LiveUpdate are listed as 11.0.5002.0 in the Endpoint Protection Manager, but packages you create from other sources, e.g. downloads from Symantec’s fileconnect , are listed as 11.0.5002.333.
 
This fact makes it possible to import both versions into the Manager, if you received the packages through LiveUpdate onto your MR4 system and then upgrade it to RU5. After that you will see that four packages with the mentioned two different version numbers get listed under “install packages”.
Now, if you install the package with number 11.0.5002.0 onto a client, it gets actually also listed as installed version 11.0.5002.333. So the whole issue is just wrong information in the Manager, which the software cannot handle.
 
The problem is: If you now try to delete the packages with version 11.0.5002.0, you will not be able to do it, as this package gets stated as the newest version. Same problem for the packages with version 11.0.5002.333 of course.
You will have to keep these four packages in the Manager; nevertheless you will get no problems by installing anyone of them.
You will be able to delete them after the release of the next version.