Some supplemental info.

Want to get the software - then read this.

How to obtain the installation download and license keys for Enterprise Vault

The Compatibility Guide has been Updated

Also check the updated compatibility guide for all the latest info on what is/isn't supported, this was updated on January 18th so make sure you're using the latest one.

Some supplemental info.

Want to get the software - then read this.

How to obtain the installation download and license keys for Enterprise Vault

The Compatibility Guide has been Updated

Also check the updated compatibility guide for all the latest info on what is/isn't supported, this was updated on January 18th so make sure you're using the latest one.

For more details about the release, go to http://www.symantec.com/docs/TECH193300

for details about the new features in 10.0.3 view the EV 10 feature briefings at http://www.symantec.com/docs/DOC5619

For more details about E2013 archiving in EV take a look at http://www.symantec.com/docs/HOWTO82293

There are some vidoe tutorials about the new features in EV's support for Exchange2013...

Enterprise Vault Exchange 2013 OWA Support (Introduction)

Enterprise Vault 10.0.3 introduces support for Archive access from the Outlook Web App in Exchange 2013.  

This video provides a brief introduction to the new look & feel of the Enterprise Vault Office Mail App, demonstrating what users can expect to see when interacting with the new feature.

SymantecTV: •  http://www.symantec.com/tv/products/details.jsp?vid=2098914278001

YouTube: •         https://www.youtube.com/watch?v=1kOXLfkC54g

Connect: •          https://www-secure.symantec.com/connect/videos/enterprise-vault-exchange-2013-owa-support-introduction

Enterprise Vault Exchange 2013 OWA Support (User Actions)

Enterprise Vault 10.0.3 introduces support for Archive access from the Outlook Web App in Exchange 2013.  

This video shows the various user actions that end-users have come to expect from Enterprise Vault, including Archiving, Restoring and Deleting archived items.

SymantecTV: •  http://www.symantec.com/tv/products/details.jsp?vid=2098938372001

YouTube: •         https://www.youtube.com/watch?v=bu4SH_q0v_Y

Connect: •          https://www-secure.symantec.com/connect/videos/enterprise-vault-exchange-2013-owa-support-user-actions

Enterprise Vault Exchange 2013 OWA Support (Deployment)

Enterprise Vault 10.0.3 introduces support for Archive access from the Outlook Web App in Exchange 2013.  

This video shows how to use the PowerShell console to deploy the new Enterprise Vault Mail App to your end-users, and explains how you can mix standard commonly-used PowerShell commands with a set of new Microsoft cmdlets for Office Mail App deployment.

SymantecTV: •  http://www.symantec.com/tv/products/details.jsp?vid=2098895031001

YouTube: •         https://www.youtube.com/watch?v=KcUgCbfJdpc

Connect: •          https://www-secure.symantec.com/connect/videos/enterprise-vault-exchange-2013-owa-support-deployment

Enterprise Vault Exchange 2013 OWA Support (Troubleshooting)

Enterprise Vault 10.0.3 introduces support for Archive access from the Outlook Web App in Exchange 2013.  

This video introduces the support features in the Office Mail App, along with how to troubleshoot any issues you may come across when deploying/using the new Enterprise Vault Office Mail App.

SymantecTV: •  http://www.symantec.com/tv/products/details.jsp?vid=2098892410001

YouTube: •         https://www.youtube.com/watch?v=JRKUvhWpscQ

Connect: •          https://www-secure.symantec.com/connect/videos/enterprise-vault-exchange-2013-owa-support-troubleshooting

Lots of useful information here about the new EV OWA 2013 Mail Apps. We have made significant changes to our OWA support in Exchange 2013, making use of the new Office Mail Apps to expose Enterprise Vault functionality through OWA.

• There is no longer any installation footprint on the Exchange server, so don't go looking for an OWA 2013 Extensions installer
• We are now using an integration route that is fully supported by Microsoft

More details here: http://www.symantec.com/docs/HOWTO83364

Wow that's very useful links Stephen ! and thank you Alex for letting us know that it is downloadable.

alex how does it protect shared mailboxes (exchange and sharepoint) together...
i saw in one of newsletter.. 2013 had new feature of combining it together for team work etc.
Does EV supports it????

Is it just me or has all the 10.0.3 info been pulled from the site?

Searches either pull up broken links or pages simply dont list 10.0.3 info any longer?

example: http://www.symantec.com/business/support/index?page=content&id=TECH163468

None work for me either!

The change didn't just apply to EV. The change has been rolled back. If you are still experiencing problems, respond on this thread and I will get someone to look.

Seems to be working now.

Hi,

I am planning to deploy EV10.0.3 , any suggestion for site resilience/DR.

Thanks & Regards,

Vishal Saxena

Do any of you have information on when support for 10.0.3 and Backup Exec 2012 will be available?  This post is misleading as the compatibility chart in the initial post shows Backup Exec 2012 supporting version 10.0.3.  I'm stuck right now where my backups aren't working based on bad information; please correct.  

Someone also experienced a similar issue. 

https://www-secure.symantec.com/connect/forums/backup-exec-2012-does-not-support-enterprise-vault-1003-agent-backup

Seems like someone figured this out post roll out; backtracked and never provided a fix.  

Not really a great sitiuation when doing a POC to execs.  

It is supported... there are other forum posts too which say that it does work.

Not according to Enterprise Vault support; they presented the "updated" compatibility chart above.  For the record it was working with 10.0.3 hotfix 1; it was not until we applied 10.0.3 hotfix 2 (to correct a missing Outlook plugin issue) that we experienced the job failures.  

Sorry what charts above?

Here is the link;

http://www.symantec.com/business/support/index?page=content&id=TECH38537

From the document;

"c. Enterprise Vault 10.0.0, 10.0.1, and 10.0.2 only. Support for Enterprise Vault 10.0.3 is pending."

Ah okay, I do see what you mean.

So my suggestions would be:

a/ Start a new forum post asking for clarification ...

b/ Re-raise with Symantec EV Support saying when will this be supported? And what actually 'happened' between 10.0.2 and 10.0.3 (because from looking at the release notes I can't see anything which might affect this sort of area of the product -- but from my own history 'not everything' gets listed in the release notes).

Clarity is needed, and you are right ... in many ways it's a little bit shameful that this hasn't been leapt on by Symantec, rectified, clarified and (if necessary) fixed.

Rob, 

Thanks for your input.  We were able to get in touch with support and although not officially supported they were able to isolate the issue by deselecting the SQL components of the job and only targeting the Vault Stores and Indexes.  Once that job ran sucessfully we then added the SQL components back and have not received the initial error we originally had.   To be fair and more specific it was the tier 1 Enterprise Vault technician that pointed out the incompatibility issue and threw it over to the Backup Exec group claiming it was unsupported.  Once I got level 2 Backup Exec support on the line they were able to shoot the problem relatively quickly.   I hope this feedback will help if anyone else runs into the same issue.   

Thanks.  

Thanks SMack76 - appreciate you adding the clarity and I can only appologise for the confusion around what is/isn't supported but we're working closely with the BE team to resolve this and make sure both the EV & BE compatibility guides are kept in synch.