Enterprise Vault and Shared Mailboxes
A question arose today on the Symantec Connect Forums relating to Shared Mailboxes.
The question was :
"What happens in those Shared Mailboxes, if they're not EV enabled"
Well, the scenario described is that the primary mailbox IS enabled for archiving, but the secondary/shared mailbox isn't. I did a short video which shows the answer. It's not Connect Forum quality so I've not submitted it to the Video section!
(Note: There is no sound on the video)
Basically though you can see two things :
* When you go in the Shared Mailbox, the toolbar/ribbon icons remain the same. The Outlook Add-in doesn't adapt itself to the mailbox that you have selected.
* When you manually archive an item you can't - you get an error.
In addition to this, if you try to archive items using the background/scheduled/run-now archiving, none of the items in the shared mailbox are touched - as you would expect.