When I visit customers I often get asked about how they can help themselves and find out more about EV. I'm always happy to send them the various useful links which I know they'll find useful or even essential for keeping up to date with EV developments. So rather than have to copy paste this list each time I need to share it I thought I'd post it here for everyone to take advantage of and then I can also have a single URL added to my email signature which will reference this list. Having been involved in EV for so long I take it for granted that customers and partners can find this stuff easily but now they really can...I think the following is a great compendium of must know locations and hope you all find this to be of use.
Update for 2013 - New Compendium Now Available with all the below links + more.
Obviously a fundamental question, especially when we release new Service Packs or you loose your original software. Here's an excellent article which explains everything you need to know about how to obtain your software & license key file. http://www.symantec.com/business/support/index?page=content&id=TECH54592
If you ever need to check when the various versions of EV will no longer be supported there are a couple of useful links you can use.I've also written another article on this topic if you ever need something to specifically reference.
- End of Engineering Support = No More Patches or Fixes
- End of Assisted Support = No more support calls
EV File System Archiving
EV Sharepoint Archiving
EV Compliance Accelerator
EV Discovery Accelerator
Enterprise Vault Discovery Accelerator
Enterprise Vault for File System Archiving
Enterprise Vault for Lotus Domino
Enterprise Vault for Microsoft Exchange
Enterprise Vault for Microsoft Sharepoint
Useful Tech Notes - some of the most useful technotes