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Endpoint Management Community Blog

Filtering AeXSNPlus Serial Numbers

Created: 08 Nov 2007 • Updated: 08 Nov 2007 • 4 comments
dougj's picture
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It has been found that, on occassion, AeXSNPlus can return more than one serial number. One such case is when a laptop is plugged into a docking station and snplus captures one serial number for the laptop and a second for the docking station. It is possible for the docking station serial number to be incorrectly reported as the laptop's serial number.

A filter for aexsnplus.exe can be created to ensure the docking station serial number is excluded.

Suppose that the docking serial number begins with "00C0".

  1. Create an ini file with the following contents and place it in the Inventory Solution package directory. By default, this is: C:\Program Files\Altiris\Notification Server\NSCap\Bin\Win32\X86\Inventory Solution. We'll assume that the ini file is named 'exclude_dockingstation.ini'.
    [VERSION INFO]
    Version=1
    [SNPatterns]
    DisallowedPattern1=00C0*
    
    
  2. Modify the aexinvsoln*.ini file(s) that contains the applicable aexsnplus.exe command line.

    Before:

    aexauditpls.exe /hidden /output xml
    aexmachinv.exe
    aexcustinv.exe /in .\AeXCustInvStd.cit /out AeXCustInvStd.nsi
    aexsnplus.exe /output xml
    aexnsinvcollector.exe /hidden /nsctransport /v default /useguid
    
    

    After:

    aexauditpls.exe /hidden /output xml
    aexmachinv.exe
    aexcustinv.exe /in .\AeXCustInvStd.cit /out AeXCustInvStd.nsi
    aexsnplus.exe /output xml /ini exclude_dockingstation.ini
    aexnsinvcollector.exe /hidden /nsctransport /v default /useguid
    
    
  3. Update package distribution points and allow client computers to update configuration. If aexsnplus.exe finds a serial number beginning with '00C0', it will be skipped. An attempt will be made to use an alternate serial number, if available.

Note the use of wildcards in the pattern match.

Note that multiple entries can be added to the snplus exclusion ini file:

[VERSION INFO]
Version=1
[SNPatterns]
DisallowedPattern1=00C0*
DisallowedPattern2=00D1*
DisallowedPattern3=00E2*
DisallowedPattern4=00F3*

Comments 4 CommentsJump to latest comment

KSchroeder's picture

Argggh...I wish I had known this before I sent techs out to verify several dozen machines which were reporting 00C0 serial numbers! What is the minimum version requirement (of IS, or AeXSNPlus.exe itself) for this to work? We're still on 6.1 HF1.

Thanks,
Kyle
Symantec Trusted Advisor

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dougj's picture

Not sure when it was initially implemented, but it should be available in any 6.1 build.

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xmoreland's picture

dang...this would have kept me from a good bruise on my forehead!

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buzz's picture

We'd actually like to turn this functionality on or use a custom inventory to grab it.  Has anyone had success with the HP line of laptops & tablets?  We would like to use this to track down docking stations that go missing.

Currently on version 6.1 but moving to 7.0 this fall.

thank you,

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