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Fix for : 0xe000fed1 - A failure occured querying the Writer status

Created: 21 Sep 2010 • 1 comment
Stronty's picture
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Here is a fix for the 0xe000fedl - a failure occured querying the Writer status.

We have seen this error a fair amount recently and mainly on customers Hyper-V environments. All the fixes that Symantec suggests have been tried but non of them work.

This particular fix is for VMs that have been created by doing a Physical to virtual conversion of a server. The reason the above error occurs when you run a backup of these Virtual Machines is due to them having the same disk ID as the host server. This is normaly 00000080.

If you use Diskpart to examine the disk IDs of the Host server and the virtual servers you will probably notice that the disk IDs are the same (00000080). This is due to the Physical to Virtual conversion.

To fix this you can use a tool called dumpcfg.exe which will allow you change the disk ID of the Virtual server. You will need to do this with each Virtual Machine that you have done a Physical to Virtual conversion of on your Host server. You can give them all the same Disk ID of 81.

So far no issues, all servers reboot ok and now backup ok.

Now when you run your backup it should complete succesfully.

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Stronty's picture

you will also see in the System Event log on the Host server Event ID 58 partmgr

something along the lines of: the disk signature of disk 8 is equal to the disk signature of disk 0.

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