Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.
Endpoint Management Community Blog

Force Agent Tickle without Task installed

Created: 25 Mar 2009 • Updated: 07 Jul 2009
ziggy's picture
+1 1 Vote
Login to vote

Before we had the Task solution installed, we were tasked :-) with figuring out a way to get our agents to run a basic inventory and check in to see if there are tasks for it to run immediately and not have to wait till they checked in next time (which may be up to 8 hours later). Well, with the restrictions on ports due to the tightened security in our Data Centers (remeber, we only run our agents on our 11,000 servers) we could not roll out Task even if we wanted to. So my predecessor and I worked on a solution that involved using the ASDK. We came up with this simple batch script that sits on our NS: AltirisASDKNS.exe cmd:ComputerPowerManagement_Collection collectionGuids:{b1463d19-f363-4fff-a64b-be426b627b09} commandsendBasicInventory AltirisASDKNS.exe cmd:ComputerPowerManagement_Collection collectionGuids:{b1463d19-f363-4fff-a64b-be426b627b09} commands:GetClientConfig The first line calls the ASDK 'Send Basic Inventory' command from the Power Management function on all the computers that are in the collection that has the specified GUID. The second line calls the ASDK 'Get Client Config' command from the Power Management function on all the computers that are in the collection that has the specified GUID. We decided to do it this way so that we could then juxtapose those servers that actually responded by sending in a basic inventory against those servers that check in and run the job that they qualify for. This made it easier in when we created a report to show both the last check in time for the server and the job execution status. This would mitigate any false positives. Thank you.