Here are a few tips and tricks that might come in handy as you get started on Symantec Connect.
Profile - Located under the "Me" menu item, in the upper right hand corner of the site, you can upload a photo, keep track of your rewards points and customize your subscriptions to community newsletters. Just select the "edit" tab within your profile and start customizing.
Private Messages - To send another user a private message click on the user name, and then select "send this user a message."
Notifications - Keep track of a thread you started, a post of interest or a topic by selecting "Subscriptions" when posting a new forum discussion or comment. Subscriptions are also available in other sections of Connect (i.e. articles, blogs, videos, downloads, events and ideas). You can even subscribe to posts that have been tagged with specific products or topics. You can also set up automatic email notifications through your profile by clicking on the edit menu.
RSS feed: By selecting the orange RSS icon that appears on the grey bar at the top of an initial thread, article, blog entry, etc. you can add customized information to your reader of choice.
Solved Posts: Only the original author of a thread has the ability to mark a thread as solved. So once the solution has been provided, please be sure to mark as solved.
So now that you have the basics down, check out all the great information that is available and let me know if you have any questions, just drop me a comment or send me a private message.
Online Community Manager