Some machines using Intel's ICH9 and ICH10 SATA Controllers, such as Dell Optiplex 755 and 760 machines, have been seen to not work with the storage controller drivers in the Ghost database. The error encountered is typically "To virtual partition: failed. Drivers could not be found in the PreOS for the following devices...", and it names the Intel SATA controller. Importing this driver into Ghost should prevent these errors. Here is the link to the download at Intel's site: http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProductID=2842&DwnldID=17412&strOSs=163&OSFullName=Windows Vista*&lang=eng Once that is downloaded, the file will meed to be extracted from the self-installing archive. To do this, copy it to the root of your C: driver, click Start > Run and type the following into the Run line: c:\<filename of download> -a -p c:\<path> Note that you will have to supply the name of the downloaded file and the path to extract into (the folder need not yet exist). After you have clicked OK to run that command, you may have to click Run on a program window that pops up. After this is done, the driver package will be extracted to the folder that you specified. You may then add the driver to Ghost via the Ghost Boot Wizard; follow the instructions in the following article to add the driver: How to add drivers to DeployAnywhere or WinPE. http://service1.symantec.com/SUPPORT/on-technology.nsf/docid/2008050916132860 Note that this is a Windows Vista driver, as required for the WIndows PE boot environment. The *.INF driver file will be located in the <extracted directory>\WinAll\Driver subfolder.